Administration Assistant

• Extensive investment in facilities and people supporting our significant service expansion
• Salary $70,855 pro rata + 11% Super
• Salary packaging options that increase your take-home pay
• A culture where people care

A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you're passionate about supporting people in their mental health recovery, Forensicare is where you need to be. You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers. Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system.

Job location

Forensicare provides specialist forensic mental health services across 12 of Victoria's 14 prisons with expansion underway to include Western Plains in the Barwon region. This position based at Ravenhall Correctional Centre in Melbourne's west, provides 75 prison-based custodial mental health beds as well as assessments and outpatient services provided in maximum-security forensic mental health complex within the medium-security prison.

About the Role:

Ward Clerks at Ravenhall Correctional Centre Forensic Mental Health Service provide high quality administrative support to the multi-disciplinary teams working within the service. The Ward Clerks work under the direction of the relevant Program/ Unit Manager who is responsible for the management of the area and will provide guidance on work priorities. The Health Information Manager will provide Health Information support and guidance as required.

Duties:

• Ensure a timely response to incoming calls, take messages, and provide a prompt response to enquiries.
• Respect confidentiality and sensitivity of activities when liaising with internal and external stakeholders.
• Provide support and assistance to the Program Managers and Operations Manager, as required.
• Meeting preparation including the recording and distribution of agendas and minutes (after approval).
• Coordinate meeting dates as required.
• Prepare and distribute emails and other written correspondence.
• Organise photocopying, faxing and scanning as requested.
• Coordinate diary appointments and arrange meetings and room bookings for the program team as requested. 
• Order and maintain stationery, consumables and Forensicare kitchen supplies.
• Assist with updating procedures in the Administration Procedure Manual.
• Assist with uploading content to SharePoint.
• Demonstrate compliance with Forensicare policies and procedures, local correctional centre Operating Instructions, and other relevant legislation, standards and ethical codes of practice.

About You:

• Demonstrated ability to provide administrative assistance in a health or mental health setting
• Excellent organisation and time management skills
• Effective communication skills and ability to relate sensitively and professionally with colleagues and stakeholders
• Knowledge of medical terminology
• Computer literacy in Microsoft Office suite

A culture where people matter.

• Excellent supervision and investment in the skill development of all our team members.
• Well defined career pathways existing across our Directorates with multi-disciplined Teams.
• Salary Packaging Options available – Mortgage, Rent, Car, Expenses
• A leading, multi-faceted approach to safety, with unparalleled strategic, practical, individualised and team-based supports to minimise risks and fear and maximise safety and security, underpinned by our workplace health and safety strategy.
• Celebration and reward for good performance, through employee recognition.
• Access to an employee assistance program – an external, confidential, self-referral employee wellbeing program, for personal or work-related matters.
• A mental health and wellbeing program providing psychological, peer support and critical incidence response programs.

For more information on Careers at Forensicare, visit https://www.forensicare.vic.gov.au/careers

*Please Note - Applications will be reviewed and interviewed as they are received.

Eligibility

• This position is subject to a satisfactory Police Check

Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of curiosity, purpose, strong ethics, compassion and fairness; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.

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