AddressAUSTAX is a locally owned and operated tax and accounting business. Our highly qualified team has vast experience in completing tax returns for individuals from a range of occupations, as well as small businesses in all types of industries.
Applications are being accepted for casual Administration Assistants to join our support team during tax season (July 2024 to September 2024). Applicants must be available to work shifts on Monday to Friday between the hours of 7.30am and 7.00pm and Saturday between 8.30am and 2.00pm. Successful applicants must be available to commence training in late June.
Key Responsibilities:
- Welcoming clients to the office in a friendly, courteous and professional manner.
- Answering telephones and handling general enquiries with a strong sense of ownership and take appropriate action.
- Making appointment bookings and effectively managing all calendars for the accounting team.
- Processing client payments and receipting.
- Confirming lodgement of client tax returns.
- Maintaining clear and accurate notes on the client management system of all client interactions and completed administration tasks.
- General administration support to the accounting team.
Experience and Attributes:
The successful applicant will possess the following attributes:
- Minimum of 2 years administration experience in a customer contact role.
- High level of verbal and written communication.
- High standard of Microsoft Office competency and data entry skills.
- Ability to work autonomously and as part of a team.
- Ability to follow instructions and show initiative when needed.
- A commitment to quality customer service with good attention to detail.
- Excellent organisational skills and ability to multi-task.
- Proven ability to work in a fast paced, high pressure environment.
A minimum of 2 years administration experience in a customer contact role is essential. Previous experience in the financial services industry or busy call centre would also be highly regarded.
Applications close Friday 14 June 2024
To be considered for this opportunity, please submit your application including a cover letter, resume and referees via seek.
