Water Polo Queensland Inc (WPQ) is seeking an enthusiastic and suitably experienced applicant to undertake the role of Administration Assistant who will be working from the WPQ Head Office in Milton. This is a casual position expecting to work an average minimum of 22.8 hours per week. You will report directly to the Chief Executive Officer and in collaboration with other team members. The successful candidate will be responsible for the ongoing, efficient, and accurate administration within our corporate and sports departments.
The Administration Assistant is employed to support administrative activities to ensure the day-to-day operational needs of the Performance and Pathway Framework (PPF) and Competitions for water polo in Queensland are met. This involves communication with stakeholders via email, social media, and telephone; document creation, diary management, CRM management, work plans, event management, etc. The position will collaborate with the CEO, Performance and Pathways Development Officer, and Competitions Officer to manage the WPQ general administration requirements.
What will the role involve?
The position role includes but is not limited to:
- Implement efficient and effective administration strategies following direction from the CEO.
- Assist and support general administrative activities of the Performance and Pathways Department and State competitions.
- Database support and general event and competition logistics.
- Assist with Referee and Coach Academy programs implementation.
- Update and maintain all necessary documents, rules, forms, and templates to ensure the success of all WPQ objectives.
- Create, update, and maintain data, financials, budgets, actuals, reporting, etc., in spreadsheets and other applications to guarantee accurate records, planning, and measurement of information.
- Act as the first point of contact for all general enquiries by telephone and e-mail and manage office reception including answering calls, dealing with customers’ enquiries, and following through on requests and escalating issues to CEO.
- Inventory management of all event equipment and merchandise.
- Assist with the roll out, implementation and ongoing administration of the competitions and events for WPQ.
- Assist with the stocktake of all equipment, merchandise, tools, and resources.
- Assist the CEO and the Performance & Pathways Development Officer with administrative activities, record-keeping, document creation, printing, filing, etc.
- Digitise documents for recordkeeping and storage.
- Outstanding written and interpersonal skills, with the ability to effectively engage and work with a range of stakeholders.
- A keen attention to detail and ability to use initiative.
- A proactive approach, a commitment to collaborating with others, and the ability to work as part of a team or independently.
- Recent experience in an administrative or coordination role.
- Demonstrated experience providing high level, proactive customer service.
- Strong IT and software skills (Microsoft Office) and the ability to quickly learn new systems.
- Well-developed problem-solving skills and ability to think creatively and laterally.
- Naturally collaborative, solutions-focused, positive, and diplomatic approach.
- Strong time management skills and the ability to meet deadlines and prioritise tasks.
- Preparedness to be flexible in respect to work hours.
- Ability to obtain, maintain and keep a clear Queensland Police Criminal Check.
What can WPQ offer?
- A fun and exciting work environment where safety is always paramount.
- The chance to be involved in sport and develop new skills.
- Working with Children / Working with Vulnerable People Check
- National Police / Criminal History Check
- Drivers Licence
Send your resume (maximum two pages) and covering letter (maximum one page) by e-mail to