Administration Manager / Practice Manager

Administration Manager – Icon Cancer Centre Windsor Gardens Oversee the Administrative Team for our Comprehensive Cancer Treatment Centre, offering Chemotherapy, Haematology and Radiation Therapy Key Points Lead a Team of Medical Administrators at Our Well-Established Windsor Gardens Centre with Great Support from the Admin Team Leader, Site Manager & Nurse Manager Join a Rapidly Expanding Company with Career Advancement Opportunities Attractive REM, Generous Yearly Professional Development Allowance, Novated Lease Program, Free On-Site Parking Permanent Full-Time, Monday-Friday – Windsor Gardens, SA Learn about our world class Windsor Gardens site (and take a virtual tour!) here: https://iconcancercentre.com.au/centre/windsor-gardens/Want to know more about the role? Send me an email: alex.cambridge@icon.team (Talent Acquisition Advisor - Icon) About Icon Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into Asia and New Zealand. With over 1200 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres, integrating medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy, offering a uniquely comprehensive suite of services for cancer patients. Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care. About the Role: We are seeking an experienced Medical Administration Manager to join our cancer care centre in Windsor Gardens. This role reports to our supportive Site Manager and is responsible for leading our medical and hospital administration teams. This role requires close coordination with all disciplines, including our Visiting Medical Officers. This is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over all other daily activities. This role will operate in a permanent full-time capacity, during clinic hours (38hr week - Monday to Friday). Key Responsibilities: Offer a warm, safe and supportive environment for both staff and patients Support and lead the administration team through daily tasks and responsibilities Audit and evaluate current practices and workflow to ensure compliance and best practice Meet organisational KPIs and targets for the administration team Exhibit effective communication skills with all staff, patients and carers Establish strong working relationship with the Site Manager, VMOs and staff Build positive relationships with other/hospital departments and the wider professional community Assist in recruitment of administration staff and subsequent training and skill development Rostering of the administration team to fit workload Facilitate succession planning within the administration department by fostering leadership development and identifying gaps in skill Implement practice changes and quality improvements seamlessly within the team About the person we're going to hire: Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you. Skills & Experience: Experience supervising and leading teams in a health environment Experience and knowledge of the private health fund claiming processes Demonstrated commitment to customer service and successful development of long-term relationships with external and internal customers Advanced knowledge of Microsoft applications including Word, Excel and Outlook Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable) Knowledge of legislative requirements in a health care setting (desirable) Qualification or training in management and leading teams (desirable) A few of our benefits: Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands. Lucrative company-wide Rewards Portal: Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!) Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals. Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us. Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories Access to paid parental leave and the ability to purchase annual leave How to Apply: If you are highly enthusiastic, quick to adapt in a fast paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment, career development pathways and the opportunity to work for a growing and innovative market leader. If you meet the above criteria, please apply by clicking on the Apply link below a covering letter and resume must be attached. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.