AddressIf you're a happy, reliable and experienced Administration person with excellent Customer Service skills - this exciting role could be for you!
Why Consider Joining the Icare Recruit Team?
Icare Recruit is a fast-growing, market leader in the NDIS and mental health industry due to the passion our team has for each other, our clients, and the difference we are making in people's lives.
The Icare Recruit team is all about showing that we care and putting in the extra work to demonstrate that to our clients in every way.
Our culture is about quality, consistency, and teamwork, which is why our employees love their work and our workplace environment. Our Mission is to expand all across Australia with career advancement opportunities for our current and future employees.
Learn about us and the difference we're making to the NDIS industry on our website: www.icarerecruit.com.au
We're growing fast and we need an extraordinary Administration Officer ready to get started asap to assist our business with helping more people!
Why Consider Joining Our Team as an Administration Officer?
Our Mission is to expand all across Australia with career advancement opportunities for our employees.
Your role would be a combination of Administration, Office Support, Receptionist, and Customer Service Assistant making it a vital and valued role.
- Your role is important and significant as we’re a fast-growing company.
- You will be asked questions, for your feedback to share your own experiences, and to contribute to our team and business.
- You can share recent experiences, challenges, and ideas and feel appreciated in our weekly team meetings.
- You will be respected at all times. You will not be the recipient of anger or criticism from management.
- You’ll learn and be in control of our systems without constant supervision.
- You’ll be treated how we want you to treat and talk to our customers.
- Your feedback on business improvements is appreciated and you will be recognised for your contributions. Our culture is about collaboration and inclusion of everyone.
You'll Love the Variety of our Administration Work
We believe both variety and consistency are what makes work interesting and there is a combination of both of these with this position where you'll be our primary person for general administration, receptionist, Customer Service assistant, and Office Support. This includes…
- Answering phone calls to provide Customer Service to clients
- Answering calls and messages from team members with general support
- Organising and filing all company-related documents
- Working with the directors to create, edit and improve systems
- Sharing ideas in team meetings
- Working with a Virtual Assistant
- Working alongside our Rostering Officer
The Essentials for this Admin Role
- 5 years experience in an administration role
- Years of experience with using a CRM
- Great organisational skills
- Experience of developing systems for the business
- Extensive MS Office experience
- Strong problem-solving skills independently
- A passion for making a difference in other people's lives
This position is for 9am to 5pm five days per week. Make this role your own with your skills and experience. Apply now.
