Administration Officer

Are you an organised and dynamic professional with a passion for the aesthetics and wellness industry? Do you thrive in a fast-paced environment where attention to detail and exceptional customer service are essential? If so, we have the perfect opportunity for you.

Position: Angel Aesthetics Administration Officer/Receptionist 

Location: South Perth WA

Salary: Competitive, commensurate with experience

About Us: Angel Aestheticsis a premier destination for advanced cosmetic procedures and treatments that enhance natural beauty and boost self-confidence. Our state-of-the-art clinic is staffed by a team of experienced medical professionals dedicated to delivering optimal results and personalised care to our valued clients.

Role and Responsibilities: As a Cosmetic Clinic Administration Officer/Receptionist, you will play a pivotal role in ensuring the smooth and efficient operation of our clinic. Your responsibilities will include:

• Greeting and assisting clients in a warm and professional manner.
• Managing appointment scheduling and ensuring optimal utilization of clinic resources.
• Handling phone calls, emails, and inquiries, providing accurate information to clients.
• Managing patient records, maintaining confidentiality, and ensuring accurate data entry.
• Coordinating with medical staff to ensure a seamless patient experience.
• Assisting with billing and payment processing, and maintaining financial records.
• Collaborating with marketing and social media teams to promote clinic services.
• Participating in team meetings and contributing to process improvement initiatives.
• Maintaining a clean and organised reception area.
• Upholding clinic policies, procedures, and quality standards.
• Demonstrating a genuine commitment to exceptional customer service.

Qualifications:

• Previous experience in a similar administrative role, preferably in a medical or cosmetic setting.
• Excellent organisational skills with a strong attention to detail.
• Exceptional interpersonal and communication skills.
• Proficiency in using office software, including Microsoft Office Suite.
• Ability to handle confidential information with discretion.
• Strong multitasking abilities and the capacity to work effectively under pressure.
• Positive attitude, team player, and willingness to go the extra mile.
• Knowledge of cosmetic procedures and terminology is a plus.
• Medical background of studies ideal 

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and training.
• Access to discounted cosmetic treatments and products.
• A supportive and collaborative work environment.
• Contribution to a growing and reputable cosmetic clinic brand.