AddressTroocoo are assisting a valued client to recruit a Business Support Officer (AO3). This is an initial 3 month contract, with view to extend further. This role has a focus on providing timely and accurate travel and accommodation bookings.
Hourly contract rate: $46.27 p/hour + super
Brisbane CBD location - Full-time – Commencing immediately
About the role:
- Provide efficient and high standards of customer service to customers.
- Undertaking Travel Bookings including flights, accommodation, charters, ferries, and car hire within required time frames
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
- Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.
- Ability to connect with industry, local suppliers, and internal and external stakeholders to ensure the timely and effective delivery of services.
- Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
- Previous Business Support officer experience – with demonstrated experience in travel and accommodation booking (essential)
- Previous Government experience is highly regarded
- Ability to work in high volume and autonomously
- Experience liaising with a wide variety of stakeholder groups
