Administration Officer

• Based in Gwelup
• Full-time position 
• Salary packaging  of up to $18,550 tax-free salary available

Why join us?

• Values based organisation
• A fantastic team environment
• First class training and development opportunities
• Discounts on health insurance through HBF or Medibank
• Discounts on banking products through Bankwest
• Access to an Employee Assistance Program (EAP)
• Discounts at JB HI-FI & The Good Guys

About your new role:

The Administration Officer works closely with the Residential Care Manager to support the daily operations of the facility. These activities can include customer relations, finance, rostering, purchasing and records management. Previous experience within the care sector is desirable, however we are willing to consider applicants from all backgrounds with a broad skill set. Flexibility will be considered with start and finish times for the right candidate.

Duties:

• First point of contact for incoming calls and visitors to the site.
• Manages administrative aspects of resident admissions and discharges, including applications and wait lists, in conjunction with Head Office.
• Processing of accounts receivable and payable, and placement of purchase orders, including ordering and taking stock of office supplies.
• Acting as a point of contact for resident enquiries and referring these to the leader &/or relevant teams as appropriate.
• General administration, such as filing, processing and directing mail, data entry, word processing, minute taking and photocopying.
• Input and maintenance of records in order to ensure that they meet both internal and external reporting requirements.
• Liaising with relevant internal stakeholders in relation to travel, accommodation and catering bookings.
• Developing process for administrative processes improvements.
• Assists with maintaining staff rosters, including management of planned and unplanned leave and mandatory and other relevant training, ensuring rosters reflect staff availability and are within allocated and approved hours/budget.

Skills and Experience:

• Alignment to our Values and ‘Love to See’ behaviours.
• Commitment to providing a customer centric approach.
• Demonstrated effective verbal, written and interpersonal communication skills.
• Ability to complete busy workload and respond to changing priorities.
• Ability to work flexibly in a team environment.
• Demonstrated proficiency in a wide range of IT applications, including Microsoft Word and Excel.
• Previous experience in an administration or reception role.
• Demonstrated experience in coordinating and planning activities.

About Us:

Baptistcare is one of WA’s largest providers of residential aged care, retirement living and home care services, providing the highest level of quality care and support across both metro and regional locations. We focus on empowering our customers to maintain homely comforts and community connection by providing care with compassion, integrity, and dignity.

Our focus is not limited to our customers, but also your wellbeing and career growth. We aim to support you to achieve a fulfilling career with first class training and development opportunities.

We are passionate about creating an inclusive workplace where everyone is valued. The more diversity we have, the more unique perspectives and creative ideas we share. Therefore, we embrace people of different age, religion, sexual orientation or identity, physical or mental ability and ethnicity.

How to Apply

If this sounds like you, we would love to hear from you.  Click ‘Apply’ and follow the prompts.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. The current closing date is 8th April 2024.