Administration Officer North

Our vision is to provide quality services to our participants, employers, and industry across the Mackay region.  We encourage independence and give people self-confidence to be placed into jobs and learn new skills.

About us

IDEAL Placements is a Not-for-Profit Community organisation that has been helping people achieve their employment goals across the Mackay region for 28 years. 

Due to our rapidly expanding business, we are looking for more inspiring, energetic, and dynamic people to join our team in the Whitsunday region. 

About the Role

IDEAL Placements are currently seeking an experienced and motivated Administration Officer who will primarily be responsible for providing high quality day-to-day administrative tasks with a focus on customer service and administration support for IDEAL Placements staff. 

Task & Responsibilities

• Provide efficient administrative assistance to employment service program and operational staff.
• Provide exceptional customer service to participants, employers, staff, and other key stakeholders regarding facilities and services available.
• Calendar management for various sites.
• Data entry, filing and maintaining documentation of records in IDEAL Placements’ databases and third-party employment service programs.
• Travel between northern offices (Cannonvale, Proserpine and Bowen) to support the employment service programs service delivery requirements and operational needs.
• Reception duties in Cannonvale, Proserpine, and Bowen.
• Answer and direct all incoming calls for the northern region sites in a professional and courteous manner.

Technical Skills, Qualifications, Licences

• Advanced knowledge of Microsoft Suite.
• Current Driver’s License.
• Ability to obtain and retain Working with Children Blue Card and NDIS Workers Screening Yellow Card.
• Be able to pass a Police History Check. 
• Full COVID-19 Vaccinations.

Required Skills and Experience

• Experience in administration and customer service.
• High-level verbal and written communication skills with the ability to effectively liaise with internal and external stakeholders.
• Excellent spelling and grammar and high attention to detail.
• Ability to support staff and multitask. 
• Ability to work independently and collaboratively. 
• Professional corporate presentation.

Benefits

Be part of a dynamic team, who strive for quality employment outcomes in the Mackay region.

Be rewarded for your success with 

• Competitive salary.
• Salary packaging options.
• Employee Assistance Program. 
• Professional development.
• Collaborative and supportive work environment.

How to apply

• If being part of a successful team and having the ability to change someone’s life for the better sounds like you, then apply today!
• We are an equal opportunity employer and encourage applications everyone regardless of age, disability, gender, sexual orientation, indigenous or cultural background.
• Apply via Seek, include a cover letter and resume by COB Sunday 21st April 2024.
• For any additional information contact Human Resources (07) 4957 8177.