Administration Officer - Postgraduate Coursework

Join a friendly, supportive teamWork with a range of stakeholders, including students and staff at UQPlan for your future with a generous 17% superannuation allowanceBased at the vibrant , with access to a range of on-site services, facilities, museums, and eventsAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingAccess to flexible working arrangements including hybrid working options, flexible start/finish times and purchased leaveHealth and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate familyOn campus childcare optionsCheap parking (from just $5.75 a day)Salary packaging optionsAbout This OpportunityWe are seeking a motivated, energetic, and organised Student and Academic Administration Officer in the School of Nursing, Midwifery and Social Work. As the Student and Academic Administration Officer, you will provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. You will be responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.Key responsibilities will include (but are not limited to):Processing applications and documentation for students in relation to admission, progression, examinations, registration abroad, course enrolment, and surveillanceProviding information and recommendations in relation to student mattersUndertaking academic administration tasks including updating course profiles, Blackboard sites, production of exam papers, grade uploads and amendmentsProviding secretarial support at meetings, committees and working partiesAssisting with implementation and review of strategies and work practices which will improve workflow, efficiency and effectiveness of Student AdministrationRepresenting the University at Courses and Careers Days, UQ Open Day and other engagement and outreach activities as requiredThis is a full-time (100%), continuing position.At HEW level 5, the full-time equivalent base salary will be in the range $77,396 - $86,029, plus a generous super allowance of up to 17%. The total FTE package will be up to $90,553 - $100,654 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.About YouIdeally, you will be able to demonstrate:An undergraduate degree in a relevant area or an equivalent combination of experience and/or education/training.A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.Demonstrated ability to establish priorities and meet deadlines.High level of attention to detail and accuracy in written work.Ability to exercise initiative and judgment and to work independently and autonomously.High level written, oral and interpersonal communication skills.The ability to work collaboratively and effectively within the team and across other organisational units.A strong orientation to the provision of a high level of customer service.An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace, and the use of CRM systems would be desirable.In addition, the following mandatory requirements apply:Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.Questions?For more information about this opportunity, please contact Ms Carla Cravaliat, Student and Academic Administration Manager, at . For application queries, please contact stating the job reference number (below) in the subject line.Want to Apply?All applicants must upload the following documents in order for your application to be considered:Cover letter addressing the ‘About You’ sectionResumeOther InformationAt UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.Applications close Tuesday 9th April 2024 at 11.00pm AEST (Job Reference Number - R-36900).