Administration & Program Support Officer

• Full-time maximum term position to 30 June 2025 based at our Adelaide site
• Annual salary is $69,177 + 11% super
• Other benefits include:

• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
• Employee Discount Program (Flare)
• Employee Assistance Program (EAP)
• Annual Leave Loading of 17.5%
• Flexible Working Arrangements where it meets operational requirements

About the role
We are seeking an Administration & Program Support Officer to join our Adelaide team. If successful, you will provide administrative and logistical support to Program and Service Delivery teams, and act as first point of contact on program matters. You will also undertake key activities to support pre-arrival preparations and arrival processes.
To be considered for this role, you will be able to demonstrate the following key selection criteria:

• Minimum of Certificate III in Business Administration or similar field; and/or At least 3 years' experience in a frontline customer service role
• Demonstrated ability in providing effective administrative support to a team of staff or a manager
• Excellent computer skills with the ability to effectively utilise word-processing, spread sheet and database packages to maintain the office electronic records management system and databases
• Exceptional organisational and time management skills with particular ability to adapt as new priorities arise and to be flexible when arrangements change
• Good stakeholder management skills including the ability to gain commitment to logistics/arrangements
• Well-developed customer service skills for liaison with internal and external customers
• Excellent oral and written communication skills including the ability to communicate with various stakeholders and demonstrated discretion including the ability to deal with confidential and sensitive matters
• Demonstrated ability to work with limited supervision; pay particular attention to detail and process information according to strict timelines
• Demonstrated positive values of integrity, reliability, teamwork and professionalism and demonstrated commitment to quality and continuous improvement principles

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to 5 pm on Thursday, 28 March 2024 however interviews and other selection processes may commence as suitable applications are received.
About us
AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.
AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights