Program And Student Support Officer

• Collaborate with passionate colleagues in a supportive and fulfilling work environment
• Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance
• Generous salary packaging options

Military and Emergency Services Health Australia (MESHA), a charity of The Hospital Research Foundation (THRF) Group is seeking a purpose-driven individual to join our growing team. This is a fantastic opportunity to utilise your communication and coordination skills to be our Program and Student go to person – from client services intake to Student Support.About THRF GroupTHRF Group is an impactful and dynamic profit for purpose organisation, with national and international impact. Our purpose is simple – together, fight for better health and wellbeing for our community through life-changing medical research and improved healthcare.Our MESHA team are a passionate group dedicated to the effective delivery of research, training and wellbeing programs that support current and former service military and emergency service personnel and their families. The training portfolio includes students from numerous Universities that do industry placements and higher degree by research studies with us each semester. We also train lived experience program facilitators to deliver our wellbeing programs.The wellbeing programs range from supporting service personnel and families during service and after service, to assist with seeking employment and managing the changes of leaving service through to support programs for mental health, to grow and find a new normal. We're in a period of growth and expansion, offering incredible opportunities for learning and development.We're looking for individuals who possess:

• Proven experience in a customer service, program client intake or administration role.
• Demonstrated excellent interpersonal and communication skills.
• The ability to multitask, manage and negotiate priorities in a results-oriented team.
• The ability to use or learn how to use diverse ICT software programs such as SharePoint, CRM Dynamix, Trello, Endnote and more.
• Experience and knowledge of working in a mental health service and/or tertiary student environment is highly regarded.
• A deep understanding of or willingness to learn about our cause and the communities we serve.

What we offer at THRF Group

• More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community.
• Mission-Driven Impact: Make a tangible difference in the lives of others while utilising your communication and coordination skills.
• Growth Potential: Be part of a rapidly expanding team, with opportunities to develop your expertise and take on greater responsibility.
• Flexibility: Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.
• Salary Packaging: Maximise your take-home pay with generous salary packaging options.
• Join a Dynamic Team: Collaborate with passionate colleagues in a supportive and fulfilling work environment.
• Wellbeing Focus: We prioritise your wellbeing with benefits such as subsidised gym memberships, flu shots, and chiropractic care.

About the roleReporting to the Operations Coordinator this role is responsible for:

• Support the planning and coordination of MESHA Programs and MESHA Student Placements.
• Support Program and Student logistics including fliers, training videos, workbooks and manuals, venue bookings and record keeping.
• Manage communications and relationships with workshop referral clinicians and agencies, participants, students, universities, contractors, and other stakeholders.
• Support program participant intake, group allocation and dynamics in consultation with the Operations Coordinator.
• Support student intake, onboarding, training, project allocation, and ongoing communications with the student cohort and associated universities.

If this opportunity ignites excitement for you, check out the detailed Position Description for more information.If you’d like to learn more, for a confidential chat please call: Hannah Bourne 0401 495 307If you are willing to bring your passion and expertise to a fast-paced and dynamic organisation that saves lives, we invite you to apply now!