Administration & Project Support Officer

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

The Project Support Officer, Product Development Network coordinates all administrative and project tasks required to support the business and staff of the Product Development unit.  

This position reports to the Director, Product Development.

This is a Temporary Full-Time opportunity, to 3rd May,2024 unless otherwise determined.

The position will be based primarily at  however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Develop, implement, and maintain effective administrative systems and processes, including systems relating to the management of human resource, finance, asset, projects and performance reporting ensuring they comply with established organisational policy and procedure.
• Co-ordinate human resource activities and administrative and business processes relating to the onboarding and day to day management of project contractors.
• Provide administrative and financial services to support the activities of the unit, including budget spreadsheet management, financial reconciliations and purchasing requirements.
• Provide secretariat services for the Connect Procedures Working Group and Product Unit Taskforce meetings including logistics, preparation and distribution of agendas, minutes and actions.
• Establish, maintain and continually improve the effective flow and impact of communication between all members of the Product Development Team.
• Resolve operational problems and assist in the development and implementation of initiatives, policies, processes and systems for effective and efficient administration across the projects.
• Coordinate regular reviews and updates of the Product Development Network’s documentation in accordance with the requirements of TAFE Queensland’s policy and procedures.
• Liaise with clients, internal and external stakeholders in relation to enquiries relevant to the Product Development Network.
• Undertake short-term research tasks, projects and assignments in accordance with instructions issued and timelines stipulated.
• Act as the conduit between Product Development and Product Services, providing regular reporting on contractor hours, billable project hours and attendance.
• Develop and maintain productive working relationships with management and stakeholders through the establishment of effective communication and provision of regular reports and feedback on project activities.

How you will be assessed

The ideal applicant will have the following key capabilities within the context of the key responsibilities outlined above:

1. Demonstrated ability to provide financial, human resource and general administration services and reporting to assist a business unit to achieve high levels of client satisfaction.

2. Demonstrated ability to produce, interrogate, interpret and report relevant business information reports.

3. Proven ability to work as part of a team, plan, organise and prioritise own workload and effectively apply organisational skills to tasks or projects.

4. Highly developed interpersonal, liaison, negotiation, written and verbal communication skills.

5. Demonstrated ability to coordinate activities to achieve successful outcomes within strict deadlines.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 11:59pm, Friday 22nd March,2024

Job Reference Number: TQ2024-292

For further information, please contact:

Robin Milner, Director Product Developemnt

************@tafeqld.edu.au