Address Job no: 500375
Work type: Permanent
Location: Rockhampton
Categories: Administration
About the role
Mater Private Hospital Rockhampton have an exciting opportunity for an Administration Support Officer to join them in a Ward Clerk role based in the Medical Ward. This is a permanent part-time position for 35 hours per week.
In this role you will work closely with the Nurse Unit Manager (NUM) and be responsible for undertaking administrative functions in Patient Care Areas of the hospital that support the NUM’s and clinical teams in the delivery of high-quality, patient-centred care.
Salary range: $28.67- $ 33.28 (Level 2) per hour plus superannuation and access to not-for-profit salary packaging
What you’ll be doing
Provide conduit to Administration function throughout hospital, ensuring hospital wide Administration procedures are adhered to within the respective ward/clinical area
Ensure patient records, results and other related documents are current, appropriately labelled and correctly filed
Maintain currency of patient management systems, electronic or hardcopy, to include, but not limited to, patient details, diagnostic related grouping, hospitalisation status and location in the appropriate systems, whether electronic or hardcopy
Facilitate the completion of all necessary certificates and documentation necessary to ensure the patient’s billing cycle is completed
Facilitate the completion of all necessary discharge documentation for the patient’s medical record and ensure it is appropriately tracked and processed for the receipt of the Clinical Coding team within the stated parameters and timeframes
Support the revenue team by undertaking financial viability checks and facilitating the collection and receipting of expenses that are the responsibility of the patient when required
Accept internal and external telephone calls, in person enquiries and electronic communication and redirect or respond appropriately in a manner that instils confidence in service capability and professionalism
Contribute to pre-admission and admission processes for planned or unplanned admissions as required
Maintain necessary stock and imprest levels under the direction of the Nurse Unit Manager, or equivalent, as required and ensure these storage areas remain serviceable and orderly and imprest stock is within appropriate usage dates (ie. eliminating imprest expiring on ward)
Ensure the nursing station is in a serviceable and orderly condition at all times with high regard to the storage of patient information and the need to shield such information from the public and/or other parties not immediately involved in a patient’s care at all times
About you
To be successful in your application you will have:
Previously experience in a hospital or health care environment, particular in a Ward Clerk role (highly desired)
High level of customer service, interpersonal and written communication skills
Demonstrated ability to provide efficient and effective Administration Support in a timely and organised manner
Accurate data entry skills with a high-level computer proficiency, including in Microsoft Office and departmental data bases and other software applications
Ability to work as a member of a multi-disciplinary team
Certificate III in Health Administration, or similar is desirable but not essential
Why join us?
Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE
Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
Access to package meal and entertainment expenses via salary packaging
Access to leading education and professional development via Mater Education
Access to our Employee Assistance Program and on-site pastoral care teams
Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
Access to on-site, discounted parking
Discounts at campus cafés and coffee venues
Please Note: applications close on Thursday the 11th of April 2024. We may contact applicants prior to the closing date, so apply now!
Advertised: 28 Mar 2024 E. Australia Standard Time Applications close: 11 Apr 2024 E. Australia Standard Time
