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Form of workLocated in North Parramatta, our client strives for a quality and is a leader in their sector. This role will work alongside the HR function in a varied capacity looking at admin, data entry and responding to enquiries.
Initially, this role will be a 12 month Fixed Term Contract, but with a good chance of extending or becoming permanent. Based in North Parramatta, with parking on site and flexibility to WFH 2-3 days per week once trained.
Position Description
• Responding to client enquires over the phone and email and redirecting to the correct staff member.
• Maintaining & collating team data into required forms.
• Complete administration duties related to client admission, transition,
alterations and discharge according to organisational process and systems
• Accurately and objectively document activities and client services to ensure
the effective communication of client needs, preferences, activities and
charges.
• Manage team documentation and communication systems in line with
legislation, industry guidelines and organisational processes.
Profile
As an ideal applicant you will have:
• Previous experience in a similar admin and/or data entry role
• Strong networking and relationship management skills.
• Proven ability and strong desire to ensure clients are in receipt of exceptional
service standards.
• Ability to manage time effectively and meet established deadlines.
• A clear, pleasant, professional and confident manner coupled with a genuine
customer service focus.
• An ability to thrive in a fast-paced customer service environment including
the ability to manage multiple and competing priorities
If you’re well suited to the opportunity, we’d love to hear from you.
You can apply by clicking “apply now”.
