Process invoices for payment (including credit notes) and ensure a high level of attention to
detail, to ensure data is accurate and payments are processed correctly.
Identify and resolve any invoice related issues with Suppliers, Requisitioners and Council
staff.
Review supplier accounts to ensure data integrity, timely payments and ensure Council is
not placed on stop supply, including monitoring monthly Statements, and completing
regular reconciliations.
Manage and report customer complaints and difficult/sensitive issues to the Accounts
Payable Supervisor when they arise
Share information within the work group to ensure others are kept informed of issues
Provide back up support to the Accounts Payable team to ensure completion of peak
workloads, and ensure all supplier accounts are managed effectively and are kept up to
date
Partake in the upskilling / training of skills provided within the organisation to improve
systems and processes
Behave and work in a manner which demonstrates the Accounts Payable team as a
focused, professional, and reliable service
Use initiative and contribute to improving practices and procedures relevant to
functional responsibilities
Participate in the annual Employee Performance Review (EPR) process and use
feedback to develop skills, behaviour, and attitude
Build relationships with and provide support to external customers e.g. suppliers and
contractors, and provides ongoing support to internal customers related to invoices.
Ensure that all communication provided is correct, factual, timely, customer-focused
and in accordance with the relevant legislative requirements and Council procedures
Manage conflicts and differences, contribute to the resolution of problems, treat others
with respect to maintain an effective working environment
Work collaboratively, adapt to change, follow direction and function as an effective team
member
Support other employees to understand and utilise relevant systems and processes
Answer telephone and email enquiries from internal and external customers in a courteous
and efficient manner
Other duties as required from time to time within the scope of responsibilities
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.