Administrative Officer, Fees

• Based at our Geelong, Waurn Ponds Campus
• Full-time and Fixed-term until February 2025
• HEW 5 $77,114 - $86,490 + 17% Superannuation

Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
The Administrative Officer, Fees is instrumental in supporting all aspects of a student's fees record, from enquiry to fee assessment, within deadlines and in accordance with University policy and commonwealth legislation.
Reporting to the Coordinator, Student Fees the Administrative Officer, Fees will work closely with Faculty Services, University Financials, Finance Business Partnering, Dean of Students, Digital Services to

• Coordinate, support and provide advice in relation to student fees
• Maintain broad and up-to-date knowledge of policies and procedures and legislation relating to fees
• Provide advice on the administration and use of university services and functions.
• Contribute to any new or ongoing projects as direct by the Coordinator
• Provide a range of processing and administrative tasks in line with university procedure including requests, queries, or complaints to ensure student needs are met to agreed standards and timelines and provide a range of options and solutions as appropriate
• Support university governance, including work instructions, procedures and guidelines to enable and support the delivery of operations.
• Support and services on a range of university daily activities, resource planning, standards, operations coordination, logistics and on the job training

To be successful, you'll have:

• Completion of a Degree without subsequent relevant work experience; or
• Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
• An equivalent combination of relevant experience and/or education/training
• Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
• Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issue
• Experience providing services and support in a large organisation

Special Requirements:

• Infrequent work outside business hours is required (e.g., work at evening or weekend events is required)
• Working with Children Check (refer to Recruitment Procedure)

Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Leanne Lui, Acting Manager, Student Finance via leanne.lui@deakin.edu.au
For a copy of the position description, please see below:
Applications for this position close on Sunday 24 March 2024.
Are You Ready?
Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.