AddressThe complaints team form part of the ACT Human Rights Commission – we are an independent agency established by the Human Rights Commission Act 2005. The role of the ACT Human Rights Commission is to:
- Handle complaints in relation to health, disability and community services, abuse of vulnerable people and complaints under discrimination law.
- Increase awareness of the rights and responsibilities of service users and service providers, and encourage service improvement.
- Provide advice to government and others regarding their human rights obligations
- Advocate for children, young people and adults experiencing vulnerability
- Advocate for and support victims of crime
As an Administrative Services Officer you will:
- Manage day-to-day administrative tasks relating to office operations including electronic filing, data entry, record keeping, assisting with records and FOI requests.
- Manage financial records including invoices, credit card transactions.
- Provide high-level confidential administrative support to the Senior Director and the DHSDCS including taking calls, responding to emails and coordinating meetings.
- Coordinate responses to ad hoc requests from internal and external stakeholders.
- Provide support to DHSDCS as required, including arranging and contributing to the delivery of community engagement activities such as community information sessions and participation in events.
- Provide backup for HRC reception and administrative staff.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the complaints team.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
Eligibility/Other Requirements:
- Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to: https://www.accesscanberra.act.gov.au/business-and-work/working-with-vulnerable-people/apply-for-or-renew-a-wwvp-registration
Notes: This is a temporary position available immediately for 12 months. Selection may be based on application and referee reports only. A merit list may be created.
How to Apply: Create a maximum two-page pitch that tells the selection panel about your ability to perform the duties (knowledge, experience, skills, behaviour) and why you are the best person for this role.
The pitch should demonstrate your capacity to perform the duties and responsibilities detailed in “What You Require” section of the position description and include examples of how you have done this in the past.
Please also submit a copy of your curriculum vitae and contact details of two referees, one of which should be your current supervisor.
Applications should be submitted via the Apply Now button below.
#LI-DNI
Note
This is a temporary position available immediately for 12 months.
