Senior Business Intelligence Officer

About CASA

The Civil Aviation Safety Authority (CASA) is a government body that regulates aviation safety in Australia.

We license pilots, register aircraft, oversee aviation safety and promote safety awareness. We also make sure that the aviation community and the public use and administer Australian airspace safely.

In July 1995, we were established as an independent statutory authority. We operate within a legislative framework made up of acts, regulations, associated legislative instruments and guidance material.

CASA is committed to having a flexible and inclusive workplace and recognises and values the diversity of the wider Australian community.

We encourage and welcome applications from people with Disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ people, people from culturally and linguistically diverse backgrounds and mature age people.

The CASA’s Vision, Mission, and Values

Our vision, mission and values inform our staff, stakeholders, and partners of our shared responsibilities to keep our skies safe.

Our vision - Safe skies for all.

Our mission - To promote a positive and collaborative safety culture through a fair, effective and efficient aviation safety regulatory system, supporting our aviation community.

Our values - Excellence, Courage, Teamwork, Fairness, Integrity, Respect & Innovation

Culture and Benefits

We value our people. CASA values social and cultural diversity and is committed to a safe workplace. We are committed to the attraction, recruitment and retention of Indigenous Australians and encourage applications from Aboriginal and Torres Strait Islander peoples.

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We provide rewarding careers, promote work-life balance and support professional and personal development.

Affirmative Measures

This vacancy is being advertised concurrently under a general and an affirmative measure recruitment process. Affirmative measures vacancies are only available to Aboriginal and/or Torres Strait people or people with disability. To be engaged under the affirmative measures provision, evidence of Aboriginal or Torres Strait Islander Australian heritage or disability will be required.

The Division

The Corporate Service Division contributes to aviation safety by enhancing CASA's capability, capacity and service delivery. We are responsible for:

·       human resource functions, including workforce planning

·       regulatory and technical training and professional development

·       governance oversight and coordination across the organisation

·       managing productive working relationships with the Minister’s Office and other government agencies

·       information technology services

·       business improvement and change management

·       portfolio management and service delivery transformation program

The Opportunity 

The Senior Business Intelligence and Engagement Officer reports to the Section Manager – Business Intelligence and Engagement and is part of the team responsible for working collaboratively with internal and external stakeholders including vendors to deliver data, reporting and software solutions that align with CASA’s digital and business strategic goals.

This role works autonomously and in collaboration with the wider Information Technology Branch (ITB) to deliver and support data and reporting services along with technical and software solutions to CASA and our external customers.

The Senior Business Intelligence and Engagement Officer is responsible for the following deliverables, which represent an ongoing body of work:

·       Triage requests through the ITB ‘front door’ and engage with stakeholders and the Chief Technology Officer (CTO) to develop solutions.

·       Validate business requirements for reporting and software requests/enhancements to ensure accuracy of information and that data and/or software solutions are fit for purpose.

·       Work with data from multiple application sources to produce reports for CASA business areas.

·       Provide best practice advice on how to leverage the Business Intelligence and data warehouse environment.

·       Respond to service requests from business areas, documenting, developing and delivering content, including administrative tasks, BAU activities and new development requests.

·       Work with the Section Manager and across the team to design, develop, deliver, document and maintain data and business solutions within agreed timeframes.

·       Work closely with other areas of ITB to ensure a consistent approach is used across teams in delivery outcomes for business areas.

·       Promote workplace safety, equity and diversity, participative management, and environmental management in the workplace in accordance with and act in accordance with the CASA values and behaviors.

Please download the candidate pack for further information about this opportunity and eligibility requirements.

For initial enquiries please contact Emma Annan, **********@casa.gov.au , 02 6217 1***.