AddressAt Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support, or frontline role you play in delivering our critical services to the Victorian community, you join a team dedicated to bringing to life our vision of ‘Outstanding emergency health care every time'.
AV is seeking an experienced Administrative Support Officer (ASO) to provide effective and efficient administration and project support to the Metropolitan Area Managers and wider Metropolitan Management team. This is a permanent, part time position (two days per week) based at Mulgrave.
About the role
Reporting to the Regional Support Manager, this role assists the Metropolitan Area Managers and the wider Metropolitan Management team. Responsibilities include, but are not limited to:
- Act as the first point of contact for Metropolitan region Area Managers by screening calls, answering routine enquiries, processing messages for follow up/action/referral
- Provide broad Administrative Support, including diary management, event and travel arrangements, meeting agendas and minutes, preparation of various draft correspondence and documents and written responses to correspondence
- Provide general Administrative Support to the Metropolitan region including mail collection and distribution, general filing, mail-outs, and word processing activities
- Coordinate and collate monthly/quarterly operating reports, as well as compile ad-hoc statistical, financial, and analytical reports within given deadlines
About you
To be considered for this position you will possess:
- Certificate IV in Business or equivalent (desirable) with demonstrated experience in providing effective secretarial and Administrative Support within a large or complex organisation or department
- Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel
- Excellent written and verbal communication skills with the ability to confidently and professionally liaise with internal and external stakeholders
- Attention to detail using appropriate checking processes to ensure information is recorded accurately
- Ability to work as an effective team member and assist others in achieving work goals
Working at AV
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountable, Respect and Excellence to life at AV, we want to hear from you!
Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct, and Police Checks.
By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
This position is classified as Administrative Band 3 under the Ambulance Victoria Enterprise Agreement 2020.
The Position Description for this role can be found at the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application will form an integral part of the selection process and should be of a high quality including:
- Cover letter outlining your experience and interest
- Current ResumeSeparate document addressing the selection criteria (detailed under ‘Key Selection Criteria' of the position description)
Applications must be submitted by 11.59pm on Sunday 12 May 2024by clicking ‘apply'. Applications must be submitted via the AV Careers website https://careers.ambulance.vic.gov.au/ to be considered. Emailed applications will not be accepted.
Refer to the ‘Applying for a position with Ambulance Victoria' document for further information. For any queries, please email ***********@ambulance.vic.gov.au or contact us on 03 9840 3***.
At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.
