Administrator - Various Locations

Adecco is currently seeking skilled Administrators in Various Locations. In this role, you will play a crucial role in providing administration support to our clients. This is an excellent opportunity for experienced professionals to contribute their expertise and grow within our dynamic organisation.
Client Details
Adecco is a leading provider of workforce solutions, connecting skilled talent to clients across various industries.
Description
As an Administrator your responsibilities will include:

• Manage incoming calls, emails and enquiries from clients and stakeholder
• Create bookings for clients as required
• Raise any client welfare concerns with your team leader or via the notification tool as per the standard operating procedure
• Create and manage payments using appropriate system
• Maintain clients as per your Salesforce dashboard and KPIs including service and financial agreements
• Ensuring all data entry of sale and quotes is to the highest of standards
• Directly coordinating and planning the daily activities and work of all Field Service Technicians
• Scheduling daily and in advance all work to technicians and or additional equipment for reactive and planned calls to ensure first time fix [right tech/skill/right site/right tools, in accordance with legislated tolerances, SLA's & KPI's
• Establishing solid working relationships with internal staff and customers
• Assessing and solving problems and remedying underlying cause to reduce or remove recurrence

Profile
The ideal candidate will have:

• Demonstrated ability to manage high work volume and work calmly under pressure
• Working successfully within a team environment with the ability to work unsupervised
• Excellent problem solving, negotiating and decision-making skills
• The ability to multitask in a fast-paced environment
• Computer literate ability to pick up new systems quickly
• Hold a current Provide First Aid and CPR certificate (or willing to obtain)
• NDIS Worker Screening check (or willing to obtain)
• Open Class Code C driving licence, plus excellent driving record Satisfactory
• Criminal History Check (or ability to obtain)

Job Offer
Opportunity to work Monday - Friday with a reputable organisation that offers excellent rates of pay.
Professional Growth to enhance your skills and build a rewarding career in the Administration sector.