Address
Form of workDaraco I.T. Services is an Australian established IT Managed Services provider committed to building for the future by utilising cutting-edge new technology to improve organisations' efficiency, capacity, functionality, and security.
As a complete ICT provider, we specialise in delivering a complete range of fully managed and secure IT and telecommunication services nationally, making Daraco a solid choice for a company's IT needs.
Daraco has staff located throughout Australia and New Zealand. As a company, Daraco is embarking on an exciting phase of growth and expansion. Daraco's Team structures provides future career opportunities for all staff. Our culture has always been to work collaboratively and support one another to provide our clients the best outcomes.
Daraco is always looking to support the development of its staff. Through performance reviews, development goals are set, and assistance obtaining agreed relevant industry certifications is provided.
Role Responsibilities
We are looking for a motivated systems administrator to join our team in the role of systems maintenance and support engineer. This role is to provide overnight Support and Maintenance coverage to our clients, as well as undertaking project work. The successful applicant will have strong communication skills, excellent attention to detail, ability to work independently, and have superior troubleshooting skills.
If you are an experienced Systems Administrator and have advanced communication skills then read on. You will be responsible for the efficient and effective administration of the clients' server, network and storage infrastructure including maintenance, installation, configuration, and deployment as well as availability, backups, performance and security.
The successful applicant will have skills and a minimum of 3 years’ experience in the following areas:
- Windows Server/Group Policy Management
- Software Updates Management
- Virtualisation
- Network Management
- Network Monitoring
- Ticketing & Support
- Warranty and Repairs
Desired qualifications:
- Bachelor level tertiary qualifications in ICT or equivalent experience
- Microsoft certified Engineer
- Exposure to ITIL or other service management frameworks
Experience with most or all of the following products is highly desirable:
- Microsoft Level 3 (Windows Server and Desktop, AD, Exchange, Microsoft 365)
- Virtualization technologies (VMware, Hyper-V, Citrix, VDI)
- Infrastructure backup and disaster recovery (Veeam)
- Experience with management and implementation of cloud hosting (Azure or AWS)
- Linux, macOS and iOS
- Firewalls (Palo Alto, Juniper, Fortinet)
- Switching and routing (Juniper, Cisco, HP ProCurve)
- Application packaging and deployment (InTune)
- VoIP deployment and management (MS Teams; Digium Switchvox)
- Excellent fault diagnosis skills
Please note this role is part of our After Hours rotation team.
If you feel you meet the above criteria then we'd love to hear from you.
The After Hours rotation is to cover a rolling 4 nights on, 4 nights off rotation. When the first day in the four night rotation starts on a week day, the first shift is spent partially with the day time engineers.
