AddressWe currently have a rare and exciting opportunity available for a Full Time After Care | Aftermarket Sales Consultant to join and grow within our vibrant Robina New Vehicle Sales Team. Here you’ll be representing Australia’s most trusted Automotive Brand and being a proud ambassador for our award-winning dealership.
If you’re a tenacious self-starter who is driven to achieve and passionate about creating a memorable ‘Oh What a Feeling’ customer experience, then we want to hear from you.
Come and work with Australia’s most trusted automotive brand and join an award-winning Toyota Dealership that has been proudly serving the Gold Coast and Scenic Rim for over 25 years. As a thriving business we’re looking to invest in people who are here to be a part of our growing journey. We recognise and reward hard work and offer genuine opportunities by promoting from within to truly develop your automotive career.
We pride ourselves on being Customer Centric in everything we do and creating a safe working environment and fun team culture that values the contributions of our ever-growing Hinterland Toyota Family.
About the role?
Based at our Robina Dealership you will be applying your skills to connect and guide our guests on how to best protect their new investment. Your tasks include but are not limited to:
- Presenting guests with a range of car care products and services to enhance their vehicle purchase, articulating the features and benefits, and assisting in finding the best car care solution.
- Professional and seamless execution from the initial guest contact, through to delivery handover
- Presenting warranty documentation and providing any necessary post sales assistance
- Liaising with suppliers and internal departments
- Inspecting vehicles prior to handover to ensure quality control of application/installation of products
- Maintaining all relevant documentation and databases relating to Aftermarket/ Warranty Operations
- Adhering to set and best practice operating procedures, processes, data accuracy and integrity
- Meeting KPI accountability and other performance outcomes
- 5-day work week with 4:30pm finish time on Saturday’s (RDO: Weekday + Sunday)
What are we looking for?
- Experience within a sales or retail background is desired
- Goal oriented and driven to achieve targets and hit KPI’s
- Ability to quickly build rapport and foster relationships to contribute to the customer experience
- Ability to work autonomously and execute effective time management
- Highly organized with excellent communication, confident phone manner and negotiation skills
- A Team Player who contributes to a fun, positive working environment
- Valid Driver’s Licence
What Hinterland Toyota offers?
- Excellent working environment and great team culture
- Retainer and commission package with uncapped overall earning potential
- Social Club with yearly events
- Access to Toyota Employee Assistance Program (myEAP) which offers free, professional, and confidential psychology service that can be used for any personal or work-related issues, and to improve your general wellbeing. Nutrition, exercise physiology and financial advice services are also available as part of myEAP.
- Ongoing training, support, and development
- Excellent long term career opportunities and succession planning to develop within our growing Dealerships across the Gold Coast and Scenic Rim.
If you feel you are a great fit for our dealership and team culture and would like to build a rewarding career, then we’d love to hear from you.
To apply please attach a cover letter detailing why you’d be perfect for the role and up to date resume.
All applications will be treated in the strictest of confidence.
Only shortlisted candidates will be contacted.
We are an equal opportunity employer, and we encourage and celebrate diversity in our workplace.
