AddressAbout Us:
Bidgerdii Community Health Service is an Aboriginal and Torres Strait Islander community controlled primary health care service, operating in the Rockhampton and Central Queensland region for close to 30 years. The organisation is a bulk billing community-controlled health service, managed by a Board of Directors who oversee and manage the strategic directions of the service.
Bidgerdii provides comprehensive primary health and well-being services to the Aboriginal and Torres Strait Islander community in the Rockhampton and surrounding regions. Bidgerdii collaborates with health and well-being partner agencies to enable integrated continuity of care for the community and continue to work to contribute to Aboriginal and Torres Strait Islander health policy and program reform in Queensland.
About the Role:
The Aged Care Support Coordinator (ACSC) role will support identified clients to navigate access to appropriate local Aged Care Support services. They will provide advocacy support to ensure clients receive a culturally safe plan assessment. The ACSC will support clients to understand their Aged Care service entitlements, including My Aged Care registration, contractual arrangements and costs, and will help ensure Elders and their family are well-prepared for plan reviews and outcomes.
This role will liaise with Aged Care Assessors to ensure Elders are well-supported throughout the assessment process. Underpinning the role are two key work practices: cultural safety and trauma informed practice. The ACSC will work closely with the Aged Care Connector to support identified clients. The duties of the ACSC may vary depending on the specific needs of the customer.
This is an Indigenous – identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the Anti-discrimination act. Please indicate within your application if you are of Aboriginal or Torres Strait Islander decent.
About You:
You a compassionate, optimistic individual wanting to make a difference in peoples lives especially our Aboriginal and Torres Strait Islander community and also have the following:
- Certificate IV or above in a relevant qualification (e.g., Certificate IV in Ageing Support, Community Services would be highly regarded).
- Experience working with Aboriginal and Torres Strait Islander people.
- Demonstrated experience in a health or care sector role working with older Aboriginal and Torres Strait Islander people.
- Excellent communication and interpersonal skills, with the ability to build trust with community.
- Demonstrated understanding of the principles of person-centred care and trauma-informed practice.
- Understanding of how to assist and support clients to access services, reduce service complexity and confusion.
- Sound understanding of My Aged Care and operational guidelines.
- Good record management, data collection and reporting capability.
- Experience in the community services field with strong community connections and networks across Aged Care providers, mainstream supports and community sector.
- Ability to work autonomously and be a self-starter, with a high degree of initiative and problem-solving skills across multiple sectors.
- Experienced in working in a team environment that is open and transparent, with a person-centred focus.
Practical Requirements:
- Current C Class Drivers Licence (QLD) – essential
- Immunisation requirements – It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases: Measles, Mumps, Rubella, Varicella, Hepatitis B, Hepatitis A, COVID19 and pertussis (whooping cough) during their employment.
- Satisfactory Police Criminal History Check.
What We Offer:
We offer excellent working conditions with up-to-date technology, great work life balance with flexible work hours (Monday – Friday, 8.00am – 5.00pm). We also offer excellent career progression and development opportunities in an innovative, community focussed organisation where we are committed to continuous improvement and have exciting plans for the future.
Other perks for joining us (not limited to):
- Competitive Salary
- Generous Salary Packaging
- Awesome Organisation Culture
- 11% Employer Superannuation Contribution
- 17.5% Leave Loading
How to Apply
Click ‘Apply Now’ to submit your application and please include:
- Your current CV or resume, including referees.
- A short 1 - 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “Key Selection Criteria” section of the Role Description.
- Include any additional forms / evidence as listed on the Position Description.
Please note pre-employment checks will be carried out on successful applicants recommended for employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), police criminal history check, Australian work status and vaccination requirements.
If you need more information, please contact HR and Recruitment team **@bidgerdii.org
Applications close: Sunday, 7 July 2024
We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Bidgerdii strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
