Air Freight Export Specialist

DHL Global Forwarding (Australia) Pty Ltd is a global leader in the Freight Forwarding industry. There is a vacancy for an AFR Export Operations Specialist based in our Sydney Station, NSW office.
About us
CONNECTING PEOPLE. IMPROVING LIVES
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.”
DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.
FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE
Overall Role Purpose
AFR Export Operations Specialist is responsible for:

• Processes manages, and distributes all required documents in the export shipping area.
• Performs pickup arrangement.
• Ensures customer requirements are met and documents are completed in a timely and efficient manner.
• Undertakes a full range of duties under limited supervision. Will have clearly defined procedures in the movement and administration of goods in warehouses i.e., including carton labelling & customer loading interactions for Life Science

• Creates and manages export booking.
• Creates/confirms transport order to ensure pickup of the shipment at origin.
• Performs booking and booking optimization.
• Prepares, controls, and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.)
• Checks responses from counterparts and finalizes validation of required documents.
• Follows up shipment status in the Export area, identifies incidents, and ensures resolution of incidents.
• I am using the DGF tools provided to manage shipment visibility and profitability.
• To be able to cross-train in various aspects of the export department to provide support when needed.

Skills / Qualifications

• Tertiary qualified or an equivalent qualification (Preferred by not mandatory)
• Minimum two (2) – four (4) years of previous experience/knowledge of Airfreight /Freight Forwarding exposure.
• Sound administrative skills.
• Results-driven and attention to detail.
• CargoWise system experience /exposure advantage
• A high degree of reliability and diligence
• Be a collaborator with a positive can-do attitude.
• Be results-driven and be able to demonstrate effective communication and administration skills.
• Possess a high degree of mindfulness and a professional work ethic.

In return, we offer:

• Competitive annual base + superannuation
• Tools of the trade (laptop)
• Supportive and friendly team who are excited to have you on board.

Why DHL Global Forwarding?
At DHL, people mean the world to us. That is why our goal has always been to attract and retain the best talent ALL over the world. We provide both the challenge and opportunity for personal and professional development. We recognise the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
To be considered for this position you will need valid rights to work and live in Australia.
DHL Global Forwarding
Excellence. Simply Delivered.
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