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Form of workEPL is a highly successful International Freight Forwarding company based in Matraville. As we continue to grow we are now looking for a vibrant, and hands on, Airfreight Export Specialist to join our team.
Reporting to the Operations Manager you will be responsible for handling Export Airfreight operations.
Required tasks include:
- Book and manage all shipments (International) for customers with appointed service providers
- Provide activity reporting and key dates to customers
- Work closely with the Airfreight Manager to ensure best rates are obtained for customers and that meet requirements
- Complete freight bookings for all shipments and approval of documents
- Ensure all procurement processes are documented and align with global freight’s procurement procedures
- Provide the highest level of customer service by being responsive, cooperative, and knowledgeable regarding the customers export business and the global export market
Qualifications, Skills and Experience required:
- 3 Years minimum experience in Export Air operations
- Industry training in freight forwarding (Supply Chain/DG Management)
- Ability to perform all Operation tasks for a client's Export Air shipment
- Team player and able to support other team members or departments
- Excellent understanding of the supply chain from an Australian perspective
- Strong customer service skills and attention to detail
- Cargowise (Wise-Tech) experience and knowledge (advantageous)
- Efficiency in day-to-day operations with a specific focus on task driven milestones and deadlines
This role requires a mature and friendly person, with a positive can do attitude, who can 'hit the ground running'.
This role is only available for individuals who have permanent work rights in Australia.
