The Adecco Group is the world's leading provider of HR Solutions. We deliver recruitment and career services to organisations and individuals across the employment life-cycle. In Australia, Adecco has over 50 years industry experience making us the most qualified provider and leading supplier of casual and permanent staff.Client DetailsOur client, a 5-star Japanese airline is seeking candidates for the Airport Officer/Ground Staff to be responsible for their ground handling operations at Sydney Airport. The ideal candidate will be self-motivated, have excellent customer service skills and have previous experience in a similar role.DescriptionThe key responsibilities and duties:
- Supervise ground handling operations and ensure the safety of passengers and on-time arrival and departures of flights.
- Assist passengers during the check-in, departure and arrival process in a professional and friendly manner.
- Attend passengers' special needs.
- Comply with all safety procedures and airline policies
- Handle administrative and office support tasks
- Other duties as requested
- Excellent communication skills in English, both verbal and written.
- Japanese language skills a great advantage
- Interest in Japan, Japanese culture or language is a must.
- Excellent customer service skills and interpersonal skills
- Self-motivated and a great team player
- Previous experience in a similar role in the airline industry will be highly regarded
- Must be physically fit to perform the duties of the job
- Work hours are 7.5 hours shifts (30min break) between 7:30 am -10:00 pm
- Shifts including weekends and public holidays.
- Must be able to work extended hours when required