AddressStar Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care!
As the ‘face of the company’ to clients and passengers, this role forms part of the Ground Handling Team responsible for the delivery of Ground Handling Services, whilst maintaining the safety and security of the ramp at all times.
Key Responsibilities:
- Ramp Officer Duties:
- Perform Ramp functions including marshalling aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)
- Transfer cargo (including luggage) to other gates, other airlines and to passengers
- Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
- Ensure compliance with all Uniform & PPE requirements Management of GSE
- Ensure the safe and secure operation of all equipment.
- Test all relevant equipment for serviceability before commencement of every shift.
On Offer:
- Opportunity to be part of a family-oriented business where you are truly valued.
- Ongoing career training and development with in-house programs
- Discounts and benefits across travel, retail, lifestyle and other areas, from a huge variety of companies, including SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many more!
The ideal candidate:
- A valid Australian driver licence
- A valid Aviation Security Identification Card (ASIC) - or ability to obtain one
- Awareness of the importance in achieving on time performance goals in an efficient and safe manner
- Excellent organisation and time management skills
- Strong ability to multi-task, priorities and meet deadlines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Highly personable and able to communicate and influence a diverse range of stakeholders
- Manual Handling procedures
- Conflict resolution skills
- Proficient in report writing, in plain and clear English
- Intermediate skills for Microsoft Office Suite
Ramp Officers:
- Competent in the operational requirements of Ground Handling
- Manual Handling experience
- Awareness of the importance in achieving on time performance goals in an efficient and safe manner
- Excellent organisation and time management skills
- Strong ability to multi-task, priorities and meet deadlines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Reliable and punctual
- Positive, proactive and able to work with minimal supervision
- Calm under pressure
