Address JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Due to success and growth, JLL have an opportunity for an experienced administrator to join our Brisbane-based team.
THE COMPANY:
With over 200 years of experience, our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Through more innovative and inclusive ways of working, we are committed to the continual pursuit of a brighter way forward for our clients, our people, our planet, and our communities.
THE TEAM:
The Integrated Property Advisory team sits within the Value and Risk Advisory business line and specialises in providing an integrated experience for our clients through valuation projects and advisory services. Working closely with both internal and external stakeholders, the team provides collaborative, comprehensive, and efficient administrative support for the Australian business.
THE ROLE:
Comprehensive training will be provided to the successful applicant. Typical tasks may include, but are not limited to, the following:
Efficiently coordinate services and monitor workflow, making proactive decisions to solve challenges and factors outside of the team’s control.
Contribute to building and improving client relationships through ongoing transparent communication, ensuring all relevant KPIs for the role are met.
Correctly and accurately use all internal systems and processes to complete work compliant with relevant JLL, industry, and/or client standards.
Co-ordinate with team members to learn new skills as required and contribute to the documentation of processes, facilitating team support and growth.
Work collaboratively with members of the wider team (both remote and non-remote), performing additional duties as required to support the Australian business.
YOUR EXPERIENCE AND TECHNICAL SKILLS:The successful applicant would ideally possess the following:
Previous customer service experience including the use of problem solving, negotiating, and building rapport with stakeholders and service providers of all levels.
Strong communication and interpersonal skills, both written and verbal, with the ability to work independently and collaboratively within a team environment.
Strong organizational and time management skills with the ability to work under pressure and prioritise the workload to meet deadlines.
Technologically proficient with the ability to quickly learn new systems.
Knowledge/experience in real estate or project delivery considered advantageous.
WHAT CAN YOU EXPECT FROM US?
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
APPLYING:
Whether you have extensive experience in real estate, or you are looking to apply your relevant administrative experience to a new industry, we encourage you apply. When applying, please quote job reference number REQ342050.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
