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SalaryOpportunity for an AO3 to join a state government department in Caboolture!
Your new company
It is a state government department that provides a range of housing services for Queenslanders who may be experiencing homelessness or financial hardship.
Your new role
It will involve supporting the department to provide housing assistance, advice and planning solutions to a diverse range of customers. This will take place over the front counter, digitally or by telephone correspondence. Day to day duties will include but are not limited to:
- Undertaking customer interviews
- Make referrals to support service agencies
- Assess applications for grants
- Ensure departmental compliance
- Facilitate the resolution of disputes and complaints
- Monitor and manage outstanding arrears and refunds
- Maintain accurate customer records and file notes
What you'll need to succeed
- Willingness to undergo a criminal history check
- Ability to liaise with vulnerable customers who are going through change and uncertainty
What you'll get in return
- Convenient Brisbane North location
- ASAP start date
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
