Aod Case Manager

Needing: Cert III in Community Services or equivalent with experience as a Support Worker or Case Manager

Your new company 

Your new company is a leading community services organisation that runs a local Alcohol and Other Drugs program in Townsville. They require an AOD Case Manager to join their team on a temporary, ongoing basis. 

Your new role 

Your new role will work within a small team and report to the Facility Manager. Your duties will include (but are not limited to):

• Offer comprehensive client support throughout their journey.
• Conduct case management activities, emphasising client needs, community resources, and capacity building.
• Continuously evaluate client needs, including risk assessments and safety planning.
• Provide proactive, reliable emotional and practical support, respecting individual dignity and privacy.
• Create client centred case management plans in alignment with organisational policies and procedures.
• Guide capacity building by providing information and referrals, ensuring clients connect with relevant services and social networks.
• Forge connections with local agencies and support networks, aiding clients’ integration into the broader community.
• Regularly assess case management plans, addressing identified needs and creating new plans as necessary.

What you'll need to succeed 

• Minimum Cert III in AOD, Community Services, or related field

• Case management and/ or support work experience

• Empathetic approach to care

• Availability to work a wide range of shifts

What you'll get in return 

• Temporary, ongoing assignment

• Pay rate of $40-$45/hr

• Supportive team culture and knowledgeable Facility Manager

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Owen Bealing on 07 4417 1*** or ************@hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.