AddressWhat you’ll do
Tabcorp is famous for winning moments. Behind (almost) all of them is great tech and a talented team of 700, passionate technology professionals. Together, we ensure our services are built sustainably to scale, handling over 1 billion bets annually.
Our Tech Teams deliver gaming moments that pack a punch! You will have the opportunity to innovate and inspire, leveraging technology to make good moments great. Game to join us?
What you will be doing
- Maintain operational functionality of all Wagering applications by providing Level 2 support.
- Oversee the resolution process for incidents categorized as Priority 1 through 4.
- Keep Major Incident Management informed of incident progress proactively.
- Collaborate with Team Lead/Operations Lead to escalate unresolved significant incidents regarding application and system issues.
- Initiate problem creation for high severity incidents or recurring issues.
- Take a proactive stance in maintaining application systems by staying informed about releases and enhancement needs, anticipating their impacts.
- Ensure smooth implementation of software releases by verifying against implementation documentation.
- Stay informed about upcoming changes and be prepared to provide support as needed.
What you’ll bring
- Displayed robust analytical and intricate problem-solving abilities.
- Possesses adept interpersonal, negotiation, and influencing skills.
- Exhibits outstanding verbal and written communication proficiencies.
- Demonstrates a high level of self-awareness and confidence in personal capabilities.
- Holds a comprehensive understanding of relevant legislation and associated regulations.
- Proficient in AWS.
- Well-versed in operating within high-pressure environments.
- Qualified in ITIL methodologies.
What you’ll get
- The flexibility of hybrid working with team anchor days.
- Diverse leave options: cultural, volunteer, flexi, and 18-weeks parental leave.
- Access to our health and wellbeing app and Employee Assistance Program.
- Monthly employee social activities, competitions, awards and free tickets to events.
- Access to digital learning modules for continuous upskilling.
- Ongoing commitment to DE&I through leading policies & initiatives.
About Us
Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.
We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging?and is treated with respect. As a Tabcorp employee, you will:
- foster a respectful and inclusive working environment within your team;
- support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces. ?
We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via?*******@tabcorp.com.au?should you require any accommodations or adjustments to ensure your full participation in our recruitment process.
Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
