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Form of workFor a Fintech client of expertech we are currently searching for a Support Engineer to work on a proprietary Funds Management platform. 50% of this role will be Application Support and the other half consists of desktop support. Ideally we are searching for Support Engineers who have worked on a CRM (Salesforce) platform before, even better would be on a Banking or Fintech platform.
The role
Level 1 Application support for the platform for external customers
Level 2 IT support for internal stakeholders
Incident, Request & Problem Management
Design and script new solutions to improve the platform
Bridge communication between the business and IT
Essential skills and experience
3-5+ years in a Application Support role
Bachelors degree in Computer Science or equivalent
Applications support tools, e.g. Jira, Confluence, Slack
IT support in Windows, MacOS & Google Workspace administration
Basic Network protocols
ITIL
Desirable skills and experience
CRM (Salesforce)
Financial Services
PHP, Node, SQL
Funds Management
If you are interested in the role, please apply now using the link and the expertech team will respond to you. The role is open to residents or citizens of Australia only, as the client cannot sponsor for this particular role.
