Application Support Engineer (Platform)

Cox Purtell Ready to be part of a dynamic automation team within a blue-chip SaaS/PaaS organization? We're on the lookout for an experienced Technical Support Engineer to join us on a 12-month contract that holds the promise of long-term possibilities. Who We Are: Certified as a "Great Place to Work," we're dedicated to fostering a collaborative and supportive environment that's designed for your success. Our commitment to outstanding training and ample career development opportunities sets us apart in the industry. Join us and experience the difference firsthand. What You'll Get:
Hybrid Flexibility : Enjoy the best of both worlds with a hybrid work arrangement - three days a week from the comfort of your home, striking the perfect work/life balance.
Growth Path : This 12-month contract is only the beginning. Successful contributions could lead to a permanent position, extending your journey with us.
About the Role: As a Technical Support Engineer, you'll be at the heart of diagnosing, troubleshooting, repairing, and debugging intricate software issues. You'll collaborate closely with software engineering and product teams to communicate and address design, reliability, and maintenance concerns. Your top priority will be delivering exceptional technical support to our esteemed customers. Who You Are:
Customer-Centric : With over 4 years of customer-facing technical support experience, ideally in web-based or e-commerce products, you're well-versed in addressing customer needs.
Education and Expertise : A Bachelor's degree or higher in Computer Information Systems or equivalent experience in a related field.
Web Warrior : You're comfortable working with dynamic HTML components - AJAX, JavaScript, CSS, XML, HTML, XHTML. Experience with JavaScript, AngularJS, and Jelly is a definite plus.
Back-end Brilliance : Familiarity with backend programming languages such as Java or similar.
Database Diviner : You're knowledgeable about relational databases like MySQL and Oracle.
Web Wizard : You have a working knowledge of web application stack components.
Tech Trailblazer : Familiarity with Linux, UNIX, or other operating systems comes naturally.
Ready to Unleash Your Potential? Don't miss this chance to be part of a team that's pushing boundaries and making a difference. Apply now and take your technical support career to new heights. Send your CV here or . Join us in shaping the future of technical support excellence. Apply today and redefine what's possible in your career.
Salary benefits: plus super and paid annual leaves Salary: $110000-125000 Job Publish: 12-04-2024 Job Expire: 12-05-2024 Please click to View more detail / apply .