Etrading Application Business Support Engineer (Efx)

eTrading Application Business Support Engineer (eFX and Fixed Income)

• You are an experienced Business Support Engineer who is passionate about systems
• We're looking to set the standard for a world class, self-service, and secure digital platforms.
• Together we can build state-of-the-art solutions to drive seamless experiences for millions of customers

Do work that matters
CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
See yourself in our team
The Global Markets team is part of the Institutional Banking and Markets group and is accountable for the development, implementation, and ongoing leadership of the Global Markets technology platform.
The Engineer will be exposed to a broad range of technologies and be expected to utilise their technical and business skills in this high-pressure environment.
It is expected that Systems Engineers will be able to draw on their previous industry experience to ensure systems are implemented and supported in a timely manner.
Systems Engineers also work closely with Change delivery teams to ensure that systems are both operationally and architecturally sound.
Core responsibilities:

• eFX and Fixed Income Application and Business Support
• Liaise with product owners, users and engineers for the support and improvement of core eFX/FX and Fixed Income applications.
• Dealing with STP (straight thru processing) issues, ECN and Liquidity providers on a daily basis.
• Dealing with SaaS Pricing solution vendors to ensure systems are stable and supportable.
• Providing functional and technical support around the relevant systems to users worldwide, with a core focus on eFX and Fixed Income in the Asia pacific
• Release Management, continuous improvement of deployment pipelines and incident management.
• Assisting in the completion, timely delivery and change management of projects.
• Translating and working with Product owners, and engineers to drive key technology change in eFX and Fixed Income trading domains.
• Testing and support including writing test scripts and hand holding for new releases.

We're interested in hearing from people who

• Have excellent stakeholder management skills, ability to perform in a high-pressure environment and problem solve with various business and technology teams across Global Markets
• Have understanding of how to manage key technology risk and communicate risk to stakeholders
• Have excellent trouble-shooting skills
• Have experience working in eFX and/or Fixed Income Technology from a functional and technical perspective

Technical Skills
We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;

• Core electronic trading Product knowledge of a high level is expected in this role
• eFX and or Fixed Income Application support experience is a must, with direct exposure to Front office traders/Sales
• Unix/SQL/DB and scripting and an intermediate grasp of technologies
• Quick learner, team player, problem solver, effective communication and result driven

Working for us
Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.
If this sounds like the role for you then we would love to hear from you. Apply today!

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply.If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.