The Senior Web and Communication Officer is primarily responsible for the medical devices pages of our client's website. This includes all written information and content lifecycle and working with the Web Experience Section and Transformation Program to support user experience, analytics and continuous improvements to technical functionality.
Key duties
- Prepare written content such as web page information, industry newsletters, blogs, social media, webinar scripts, and other content as requested.
- Work with subject matter experts across the Branches to ensure written content is consistent, current and accurate.
- Manage content projects, including keyword planning, content mapping, accessibility, content design and co-writing.
- Build relationships with key business areas and provide advice on best practice web experience.
- Develop and implement a forward work plan of external communications for the Medical Devices Program.
- Use analytics and feedback to inform content improvements for the medical devices pages of the website.
- Lead team process improvement projects.
- Work with the Web Experience Section and Transformation Program to support continuous improvement of content and publishing processes to support the content lifecycle.
- Maintain a Standard Operation Procedure (SOP) for external communication activities.
March 2024
Proposed Order Term and/or Completion Date
September 2024
Options to extend
Possible option to for up to 12 months
Position Capabilities:
- Applies a human-centred design approach to the role and seeks continual improvement and innovation.
- Recognises the links between interconnected issues and identifies problems and works to resolve them and improve services.
- Ability to supervise one or more staff members to achieve team goals.
- Initiative in identifying and pursuing development goals to ensure effectiveness in their role.
- Demonstrated experience in managing content projects in an Australian Government setting, including keyword planning, content mapping, accessibility, content design and co-writing.
- Demonstrated experience tailoring content for specific stakeholder groups.
- Proficiency in Microsoft Word, Outlook, PowerPoint, Excel and Adobe Acrobat.
If you are interested in this role, please contact Kalpana on 0403 200 *** for more information.
Alternatively, please send your resume to ***************@calleo.com.au to be considered for this role.