Aps6 Senior Web And Communication Officer

Please contact Krystal Smith on *************@hays.com.au for a confidential conversation about your next move

Current APS staff members are highly encouraged to apply on a S26 basis, this role may not be suitable, however we are able to action plan and support your career transfer.

This role is only open to Australian citizens and you must have the ability to obtain and maintain a Federal Government Security Clearance (baseline, NV1 or NV2)

Your new company 

You will be joining a leading federal government agency that regulates the quality, safety and efficacy of medical devices in Australia. The agency is committed to protecting public health and safety, and ensuring access to innovative and effective medical devices.

Your new role 

As a Senior Web and Communication Officer, you will be primarily responsible for the medical devices pages of the agency website. This includes; all written information and content lifecycle, and working with the Web Experience Section and Transformation Program to support user experience, analytics and continuous improvements to technical functionality. You will also prepare written content such as web page information, industry newsletters, blogs, social media, webinar scripts, and other content as requested. You will work with subject matter experts across the Medical Devices Branches to ensure written content is consistent, current and accurate. You will manage content projects, including keyword planning, content mapping, accessibility, content design and co-writing. You will build relationships with key business areas and provide advice on best practice web experience. You will develop and implement a forward work plan of external communications for the Medical Devices Program. You will use analytics and feedback to inform content improvements for the medical devices pages of the agency website. You will lead team process improvement projects. You will work with the Web Experience Section and Transformation Program to support continuous improvement of content and publishing processes to support the content lifecycle. You will contribute to the implementation of the agency and Office of Drug Control Website Redevelopment Projects, including content integration with the future transactional portal (under development). You will maintain a Standard Operation Procedure (SOP) for external communication activities.

What you'll need to succeed 

To be successful in this role, you will need to demonstrate the following position capabilities:

• Applies a human-centred design approach to the role and seeks continual improvement and innovation.
• Actively collaborates and communicates with peers, clients, and executives.
• Recognises the links between interconnected issues and identifies problems and works to resolve them and improve services.
• Demonstrates high level of professionalism and discretion consistent with the APS Values and Code of Conduct and relevant related legislation.
• High-level communication skills, both written and oral, including excellent attention to detail.
• Works independently as well as part of a small, agile multidisciplinary team.
• Ability to supervise one or more staff members to achieve team goals.
• Collaborates with internal and external stakeholders to develop and build strong working relationships.
• Works across different tasks with competing priorities and with minimal supervision.
• Confidently and effectively deals with changing priorities and a mix of planned and unplanned tasks.

You will also need to meet the following minimum requirements:

• Demonstrated experience in managing content projects in an Australian Government setting, including keyword planning, content mapping, accessibility, content design and co-writing.
• Demonstrated experience tailoring content for specific stakeholder groups.

The following skills, qualifications and experience are highly desirable:

• Experience working in a regulatory environment.

What you'll get in return 

You will be rewarded with a competitive salary package and the opportunity to work in a dynamic and collaborative environment. You will also enjoy flexible working arrangements, learning and development opportunities, and a supportive and inclusive culture.

What you need to do now 

If you’re interested in this role, forward an up-to-date copy of your CV to Krystal Smith at *************@hays.com.au

If this job isn’t quite right for you, though you are looking for a new position, please contact us for a confidential discussion and visit our website www.hays.com.au to review our current list of available positions.