APS4 Operations Officer

We are seeking a candidate who can play a pivotal role in the Service Delivery Group in a Federal Government Agency on the Gold Coast. As the Operations Officer, you will be required to provide operational and administrative support that is informed and directed by sound knowledge in service delivery areas.The APS4 Operations Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries.Candidates *MUST* be an Australian citizen to applyResponsibilities of the role include but are not limited to:

• Undertaking project coordination activities including related administrative tasks and functions.
• Leading and contributing to the implementation of process improvement initiatives.
• Providing secretariat support, including the coordination of speakers and key messages, agendas, minute taking and scribing.
• Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning.
• Contributing to the Innovation portfolio and the methodology to progress ideas across key decision making bodies, supporting NSW and ACT Innovation members, Subject Matter Experts and associated stakeholders.
• Monitoring and actioning correspondence, assigning and actioning internal work items within service standards.
• Assisting with mandatory training requests and arrangements as required.

In addition to the above, the role requires:

• Attendance at external locations offsite including participants' homes (which may have multiple stories or be accessible only via uneven ground, stairs)
• Performing high levels of phone usage and/or face to face work
• Driving a vehicle to attend external locations which are not otherwise accessible by public transport

Key skills/experience required:

• Positive contemporary attitudes to people with disability, high level understanding and knowledge of disability, and its impact on individuals.
• Relevant experience in an operations role
• Advanced Excel skills experience working with spreadsheets
• Experience working with data/document formatting
• Strong digital experience in managing virtual as well as hybrid events
• Strong project coordination skills, with the ability to coordinate multiple projects simultaneously and work under tight deadlines.
• Excellent stakeholder engagement and communication skills to collaborate effectively with internal teams, external partners, and suppliers.

This is an 18 month opportunity located in Robina paying $43.82 p/hour plus super.Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.For a confidential discussion about this role please feel free to contact Aoife Bradley - aoife.bradley@randstad.com.au - 07 3100 7023**All applications should be submitted via the application portal**At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsOperations Officer, operations, project, coordinating, stakeholder engagement, process improvementEducationSecondary School/High School