APS4 Payments Officer

About the Role:
The APS4 Payments Officer position is responsible for investigating and resolving outstanding payment requests that have been rejected through various channels.
Please note that this position is due to start in April 2024 in line with a national training program.
Duties include, but are not limited to the following:
Duties:

• Investigate and resolve outstanding payments requests
• Communicate with internal and external stakeholders to resolve inquiries
• Process manual payments
• Apply legislation, internal policies and standards when resolving issues
• Meet team and individual KPI targets
• Accurately record information in database
• Provide operational and administrative support as needed

About You:

• Demonstrated experience in a similar role - payments processing, claims processing
• Keen eye for detail and accuracy
• Government experience is highly regarded
• Australian Citizen

Benefits:

• Work for an community-oriented organisation
• Start or develop your career in the public sector

If you are interested and match the above criteria, please apply within.*
*Please note that the positions require Australian citizenship and successful pre-engagement checks, including but not limited to a successful National Police Check, NDIS Worker Screening Check and two viable references.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Payments Officer, NDIA Payments, NDIS Payments, Payments Processing, Government Payments, Government Claims, Claims Processing
Education
Secondary School/High School