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Form of work
SalaryThe APS5 Compliance Officer is accountable under limited supervision to undertake moderately complex to complex compliance activities and work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.
The position is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation with advice based on policies and legislation.
The APS5 Compliance Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.
Duties:
- Undertaking compliance activities in accordance with the relevant legislation, Agency guidelines and documented process.
- Ensuring escalations and critical incidents are managed in accordance with Agency framework.
- Maintaining accurate records of decisions using Excel and CRM based system products.
- Analysing participant and provider data to assess payments made against participant plans.
- Completing highly complex assessments to ensure payments are accurately delivered to customers.
- Providing assistance and technical advice to support the team through mentoring, development opportunities and monitoring performance.
- Applicants must hold Australian citizenship.
- National Criminal History Records Check and completion of the Agency’s screening checks.
- This role requires full time hours Monday to Friday
If you have previously registered with DFP, contact your DFP Consultant ASAP.
For further details, please contact Ellen-Meraud Doornbos on 08 8400 44***
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
