We are looking for a Program Support Officer to join a federal agency!
Your new company
Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an APS5 Program Support Officer for a 12-month, full-time temporary assignment with the potential to extend. Want to work from home on occasion? This job may just be the one for you!
Your new role
The Aged Care and Hospital Interface Branch is responsible for servicing two cohorts of participants; those living in or at risk of entering aged care under 65 years of age, and those in hospital who are medically ready for discharge but have barriers to doing so. The branch has a specialised pathway for these participants which align to Ministerial priorities with the view to expediting quality outcomes. The Aged Care team works to prevent younger people who are eligible for entering residential aged care, or to leave residential aged care if this is their goal. The residential aged care system is designed to support the needs of older people. It is not designed for younger people. The Agency supports younger participants to have more choice and control over where and how they want to live. The Hospital Interface team helps participants discharge from hospitals, the team has specialised hospital discharge planners and health liaison officers who prioritise participants’ plans in hospitals to help them discharge in a safe and timely way. This helps participants avoid staying in hospitals when they are medically ready for discharge
Responsibilities of the role include but are not limited to:
- Providing technical expertise across a range of programs or activities including systems and people performance, financial, staff lifecycle, knowledge and change management to contribute to business unit outcomes.
- Assisting with maintaining process and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties.
- Coordinating and analysing data and written information for the purposes of drafting high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses.
- Maintaining sound understanding of relevant statutory, regulatory and policy frameworks to apply across multiple portfolios and support the identification and development of innovative solutions.
- Assisting with the collation and audits of workforce planning data, reporting on staff lifecycle and confirming against financial, systems and people performance data
- Applying innovation initiatives to maximise the benefits of change and contributes to the improvement in quality and efficiency of services.
Strong verbal and written communication skills.
Strong engagement with multiple stakeholders.
Organisation and time management.
Experience in the disability, health or aged care sectors.
Case management
Australian Citizen
What you'll get in return
Through Hays, this role offers you an hourly rate of $55.24 and an opportunity to progress your career with this Federal Government Agency, hybrid working environment and:
Curious to find out more? Click 'apply now' to send us your CV, or to discuss the role further, contact Darby Davidson from our Marketing and Digital team on +61386029*** or via email at **************@hays.com.au.#2867765