Address The Change Analyst will work within The Reform and Transform Program Office (RTPO) and assist in the delivery of change activities including assessment, analysis, change management document development and implementation of change to ensure successful delivery of projects as outlined in the Commission’s Project Governance Framework and Framework for Managing Change
The key duties of the position include:The duties of the Change Analyst include:
Under the guidance of the Assistant Director, Program Change Manager, assist in the delivery of change management for the assigned project(s).
Assist in the development of a detailed Change Impact Assessment Report, which includes gap analysis and identification of issues and risks, to identify impacts on business processes, systems, and people.
Work with findings from the Change Impact Assessment Report and assist in the development and delivery of a Change Management Plan, which includes a detailed stakeholder analysis, change and communication plan and training plan.
Ensure ongoing maintenance of the Change Management Plan to ensure that it remains relevant and up to date with any scope/work changes.
Maintain, coordinate, and manage work across Learning & Development, Communications and Stakeholder Engagement teams to ensure consistency of messaging and deliverables.
Establish and maintain feedback loops and stakeholder management activities.
Development and delivery of additional communication materials where required.
Provide ongoing advice, guidance and resistance management where needed.
Self-manage and prioritise workload to meet deadlines and team goals.
Develop and maintain relationships with key internal and external stakeholders.
Use judgement to monitor, triage and escalate issues in a timely way.
Use and maintain systems and processes to track and report on key deliverables.
Support the Assistant Director, Program Change Manager to optimise and improve change management processes and the overall approach linking in with the Reform and Transform Program Office.
Perform other duties in line with the classification and objectives of the Commission.
EligibilityPosition Eligibility Requirements
Experience and knowledge of change management principles, methodologies, and tools.
Exceptional communication skills, both written and verbal.
Flexible and adaptable, able to work within ambiguous situations and work both independently and as part of a team.
Resilient and tenacious with a propensity to persevere.
Problem solving and root cause identification skills.
Sound judgement skills, with the ability to research, critically evaluate and synthesise information into considered advice.
Familiarity with project management approaches, tools and phases of the project lifecycle.
Outstanding capacity to deliver high quality results to deadline, with good attention to detail.
Strong capacity to influence peers and senior managers.
Accredited in one or more organisational change methodology.
3+ years’ experience in organisational change management, preferably within the public sector
NotesPosition Notes
Salary offered will be between $89,394 and $ 100,849* per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
*Note; these figures do not include the newly agreed APS Enterprise Agreement bargaining pay offer.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information please visit www.apsc.gov.au/citizenship-aps
In your application please provide a statement of claims against the Eligibility Requirements in no more than 600 words.
Non-ongoing opportunities will be offered for varying periods up to 12 months with a possibility of extension to a maximum of two years.
How to Apply?
Navigate to ‘Current Vacancies’ section of the careers page and locate the relevant job title. All documentation relating to the role and application process will be located here.
Click on the job title and at the bottom of the Advertisement you will be asked to create an account If you are a first-time user or to sign in to complete your application.
As part of your application you will be requested to complete a statement of claim and attach your Resume. Cover letter is optional
Click ‘Apply Now’ when you are ready to submit your application.
Please complete an online application form and submit to https://www.agedcarequality.gov.au/about-us/careers/current-vacancies by 11:59pm (AEST) on Monday 1 April 2024Only completed applications will be accepted.
Contact Officer:
Please contact our recruitment team on (02) 9633 3*** or ***********@agedcarequality.gov.au for assistance with accessing our website or with lodging your application. Specific questions about the role can be directed to Sheree Brittain by emailing ***************@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers. Further information:
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.
Getting to know the Aged Care Quality and Safety CommissionThe Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
