On behalf of a large Federal Government Agency, we are looking for an APS6 Project Officer. This is a 12-month assignment based in Richmond or Geelong. The role will work a full time hybrid arrangement and will be paying $60.26 per hour plus super.
Working in the Service Design team, the primary goal will be to improve the experience of the participants and their interactions with the agency.
Responsibilities include;
- Developing and managing project plans and schedules in accordance with the project management framework.
- Performing independent research work and analysis including the preparation of draft reports, including on relevant governance activities.
- Co-creates and facilitates process design improvements.
- Co-facilitating design-thinking sessions with service users to design and test future service processes, channel, and experiences.
- Preparing draft written material including business cases, plans, executive briefs and corporate documentation.
- Advocates for the voice and experience of participants and stakeholders.
- Overseeing end-to-end service experiences in line with the Digital Service Standard, ensuring changes are consistent for all users across different touchpoints.
- Experience working within a compliance and regulatory framework.
- Highly developed communication skills - including written communication
- Strong stakeholder engagement skills
- Ability to manage competing priorities and work in a dynamic environment.
- Experience working with Agile environment will be highly desirable
For more information, please call DFP Recruitment on 03 8632 9*** or click 'Apply Now' to submit your application!
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DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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