Aps6 Senior Compliance/Investigations Officer

The Opportunity:

McArthur is proudly partnering with a dedicated national regulator of NDIS service providers in Australia, that is responsible for improving the quality and safety of NDIS supports and services.

There are multiple Melbourne based vacancies available on a 18-month contract, with potential for a 12-month extension.

This role involves applying a well-developed understanding of relevant legislation policy framework, and systems within the disability sector. You will lead a team in monitoring and investigating areas of non-compliance, and contribute to long-term solutions that minimise disruption and aim to improve the quality of support, for both participants and providers.

Key responsibilities:

• Lead compliance approaches and investigations inquiries/matters into disability service providers & support workers.
• Conduct compliance monitoring and investigative activities.
• Liaise with other government agencies and Taskforce partners, share information, produce briefing papers including recommendations to address quality and safeguarding risks arising from fraud and misuse of NDIS plan funds.
• Conduct quality assessments on briefings, administrative decisions and use of statutory powers prepared by other staff.
• Implement and monitor the impact of regulatory action, including large-scale disruption activities.
• Engage across the full range of the NDIS Commission's functions, identifying and fostering opportunities to deploy cross-functional strategies to address compliance issues.
• Where systemic issues are identified, work locally with groups of providers to promote quality improvement strategies, and across the organisation to develop education and other materials to improve compliance.
• Undertake research and analysis to develop compliance and investigations responses that are risk-based and proportionate to the type of alleged or suspected non-compliance and breaches.
• Prepare complex and/or sensitive correspondence and corporate documentation, including reports, briefings, and submissions.
• Contribute to and participate in compliance promotion and education campaigns to inform and educate providers, participants and the public about the Commission's functions and the requirements of relevant legislation and rules.
• Plan and monitor work processes for a small team, direct and coordinate activities, and set performance indicators.
• Conduct interviews, prepare statements and affidavits, collect, secure, and manage evidential material and confidential information.
• Work collaboratively with Legal Officers and other advisers in the development of compliance and investigative responses and briefs of evidence.
• Work collaboratively with other agencies or authorities and where appropriate refer matters to them under the relevant jurisdictional law.
• Execute delegations with due consideration for good administrative decision making, legislative obligations and Commission policies.

To be successful in this role, you will have:

• Previous experience in understanding and applying legislation and policy frameworks.
• Previous experience as a Senior Compliance or Investigations Officer, in a governing body.
• Knowledge or prior experience working with the National Disability Insurance Scheme Act 2013.
• Exceptional communicative ability and can positively engage with internal and external stakeholders.
• Proficiency with computer systems, reports, and documentation.
• Confident in working independently, or under limited guidance.
• Demonstrated leadership experience.

To be considered for this role, you must be an Australian Citizen and have the ability to obtain a baseline security clearance.

If you meet the above criteria and have experience suited to this role, please click 'Apply Now' or submit your resume and cover letter to ***************@mcarthur.com.au. If you would like a confidential discussion regarding this position, please don't hesitate to call on 03 9828 6***.