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Form of workAbout Brand Collective:Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!
About Review:
Established in 1985, Review is a much-loved Australian owned brand, designing vintage inspired fashion with a modern, luxurious twist. Our customer is at the heart and soul of everything we do. Every piece in our collection is lovingly designed for Her. She is fun, feminine, and loves showing her personality through her style.
With over 80 locations across Australia (Boutiques and Myer concessions), our store teams are the face of our brand and love bringing to our customers a truly authentic and memorable customer experience.
The opportunity:
Reporting to the Head of Retail, we are on a mission to find an exceptional Area Manager to join our Review team, to support our QLD based stores.
Key duties and responsibilities:
The Area Manager is responsible for managing the overall performance of the Review stores in their region in line with the business strategy to maximise profitable sales. This is achieved through,
- Developing and implementing tactical plans, providing the leadership necessary to deliver outstanding customer service
- Excellence in people management, visual merchandise management and the effective control of inventory
- Lead a culture of continuous improvement and innovation by recommending strategies to improve performance across sales, staff, stock & systems
- Drive, coach and deliver exceptional customer service standards for your stores
- Performance Management through achieving KPI targets and ensure staff are aware & trained on the importance of KPI targets and goal setting to achieve them
- Nurturing the growth & development of your direct reports to create a talent pipeline within our retail network
- A capacity to prepare monthly rosters costed to achieve store budgets
- Manage any escalated store or customer complaints if need be, ensuring they're dealt with promptly and professionally
- Be confident managing all aspects of the employee life-cycle
- Assistance with recruitment
The skills and experience you offer us:
- Previous Area Management experience in the retail space
- Proven track record of delivering results, driving sales and engaging your team, with expert knowledge of KPIs
- Strong people management skills; a thorough understanding of performance management
- Commercially minded by nature - able to analyse data, act efficiently and make calculated business decisions
- Change advocate, thinking 'outside the box' to improve and maintain a cutting-edge knowledge of our market
- Self-driven and hungry for growth
- A passion for customers, and ability to organise and engage in internal and external eventing
- Listener / inclusive of team and peers
- Ability to think on your feet and move with a sense of urgency
The perks we offer you:
- Pet friendly workspace - yes, you can bring your dog to work!
- Generous discounts for you and your family across Brand Collective's stable of brands! That’s 50% off Reebok, Superdry, Hush Puppies, Clarks, Elka Collective and many more
- Invitations to epic sample sales
- Paid parental leave, volunteer leave, purchased leave program (ability to purchase an additional two weeks of leave per year, based on eligibility)
- Novated Leasing
- Reward and recognition program as well as generous service awards
- Recruitment referral incentives for permanent positions
- Learning and development – we want you to grow and get the most out of your role!
- Employee Assistance Program with free access to Mental Health Professionals for when times are tough
At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply with your current CV and Cover Letter. For bonus points, tell us why this role excites you in an optional video cover letter.
Brand Collective is officially recognised as a Great Place to Work!
