AddressPartnership Builds is a registered NDIS provider offering a wide range of programs and tailored services aimed at skill development and capacity building. We provide high intensity support to a small and complex group of participants within supported independent living arrangements, respite and day options. Passion and experience drives our service delivery and commitment to quality outcomes for our participants.
We are looking for an experienced Area Team Leader on a full-time basis to lead a team across South Australia to provide high quality services that meet the needs of our participants, our funding, legislative requirements and the organisation’s needs. The role will also include on call rostering responsibilities on alternate weekends per month.
About the role:
The Area Team Leader is responsible for the smooth operation of the various programs including many associated back-office tasks. The Area Team Leader will demonstrate flexibility and responsiveness to the workforce and stakeholders, ensuring the organisation has systems in place to provide accountability and monitoring of quality and efficiency.
They will demonstrate thoroughness, compassion and responsiveness in working with each participant to ensure their intake, regular planning and transitions are well organised and well documented to give the participant confidence in our ability to listen and hear their wishes and desires and assist them to meet life’s challenges with dignity and integrity.
Key Responsibilities:
- Plan and monitor the performance of staff to ensure the delivery of quality services
- Maintain effective management and accountability structures that support continuous improvement
- Implement a strong customer service focus and foster teamwork and innovation
- Lead the provision of intake, participant planning and transition services by collaborating with other stakeholders and educating staff
- Resolve crisis points and develop capacity and resilience of the workforce for the participant and their network
- Reduce barriers which prevent participants from implementing or using their NDIS plan as intended by negotiating solutions with multiple stakeholders and building the capacity and resilience of the participant
- Manage the preparation of participants for their review and reporting of their achieved outcomes
- Coordinate and optimise staff rosters to ensure adequate coverage for participant services when required
Essential Criteria:
- Previous Team Leader or management experience
- Proficient knowledge and understanding of the NDIS disability sector
- General computer literacy/app skills in computerised systems
- Sound skills in communication, conflict resolution and negotiation
- Ability to recognise and discreetly deal with confidential matters
- Possess strong time management and ability to handle multiple priorities
- High level of personal drive and professionalism
Compliance Requirements:
- Certificate III or IV in Individual Support, Disability or Aged Care
- NDIS Worker Screening Check
- Working with Children Check
- NDIS Worker Orientation Module Certificate
- First Aid and CPR Certification
- Vehicle with Comprehensive Insurance/Registration and Full Driver’s Licence
- Completion of Employee Induction Program and Pre-Induction Modules as required
- Adherence to all mandatory directives per your State or Territory
If this sounds like the role for you, then please apply today!
Salary will be negotiated with the successful candidate.
