One role is focussed on software management and the other requires an ITIL specialist.
Role 1 Responsibilities
- Perform daily and long-term operational and strategic management of hardware and software.
- Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools
- Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
- Ensure effective management of the CMDB and that the content contained is accurate
- Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB
- Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with
- Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement
- Perform verification and audit of DML and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them
- Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively
- Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
- Create and execute governance and strategic asset management function.
- Develop and implement IT asset management policies, procedures, and best practices in alignment with ITIL standards.
- Establish and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and peripherals.
- Track the lifecycle of IT assets from procurement to disposal, ensuring proper documentation and adherence to organizational guidelines.
- Conduct regular audits and assessments to validate asset data accuracy and identify areas for improvement.
- Collaborate with procurement, finance, and IT teams to optimize asset procurement processes, negotiate vendor contracts, and ensure cost-effective asset acquisition.
- Monitor asset utilization and performance metrics to identify opportunities for optimization and cost savings.
- Coordinate with IT service management teams to integrate asset management processes into service delivery workflows.
- Provide guidance and support to stakeholders on asset management practices, including asset tagging, tracking, and retirement.
- Implement tools and technologies to automate asset management processes and improve efficiency.
- Stay updated on industry trends, regulations, and best practices related to IT asset management.
- ITIL certification is required
- Proficiency in IT asset management tools and ServiceNow software.
- Proficiency in Microsoft Excel and Power BI tool.
Salary: $130,000 inclusive of super (although contract maybe consider)
Location: Melbourne
Clearance: Baseline needed at a minimum
Working arrangements : Hybrid working model (3 days in the office, 2 days at WFH)
If you are interested in either of these roles please click the apply button below!