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Form of workAbout Us:
NAPA Auto Parts is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.
About the role
Join one of the fastest growing stores in Australia, about to expand into a new and state-of-the-art complex. Supporting the Branch Manager in the operations and day to day running of the branch, you will ensure the team’s success as you oversee and supervise a team of trade and Industrial specialists.
Your main areas of responsibility will be:
- Coaching, developing, whilst supporting a small team of trade, sales and packing gurus to reach their full potential
- Providing high levels of sales and service to trade, industrial and mining customers leveraging your expert automotive parts/mechanical knowledge
- Managing resolution, customer issues or complaints in a timely and professional manner
- Building and maintaining strong customer relationships
- Contributing to a culture of Safety by putting safety first. Our teams prioritise safety, ensuring that we all make it safe and make it home.
What we’re looking for
- Supervisory experience or be ready to take the next step in your career
- Previous trade, industrial experience, including sales, wholesale and/or workshop operations experience is highly desirable
- Experience in building strong relationships with internal and external customers, with a passion for providing exceptional customer experiences and creating ‘moments that matter’
- A solution focussed problem solver with sound computer skills
- Hold a valid driver’s licence
Why our team loves working at NAPA
- Competitive salary and generous incentives for outstanding performance.
- Relax and enjoy weekends with Family and Friends with a Monday to Friday roster.
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company funded, professional uniform & team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
- Paid volunteer leave allowing you to give back to your chosen charity/community organisation
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
If you’re looking to join a company where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, we’d love to hear from you! Click “Apply” now!
Former GPC team members welcome to apply.
To find out more about NAPA, please visit www.napaparts.com.au
