Assistant Director

The opportunityOur client is a large federal government agency. They are seeking an EL1 Assistant Director – Hypercare, to join on a long term contracting basis in the Service Design Planning branch, and take a team leadership role in a new Hypercare team following the release of a new core enterprise system.

• 12 month contract plus 12 month extensions
• Richmond or Geelong based, with 3 days in the office per week
• Daily rate of $602.55 plus super per day

The roleResponsibilitiesAs an Assistant Director, Hypercare, you will play a lead role in the Hypecare function and team, and oversee support for major and BAU production releases. This will include engaging with a wide variety of stakeholders, and leading teams in a complex Agile environment. Responsibilities of the role will include but are not limited to:

• Managing the day issues and requirements of the team
• Interpreting complex data and developing reports and documentation detailing complex issues for senior leaders and the team
• Setting up Multi-Disciplinary Teams (MDTs) and lead complex collaboration meetings involving large groups of stakeholders, keeping stakeholders informed and drawing them towards solutions
• Undertaking performance assessments and supporting the leadership team with performance management of their teams
• Supporting the development of team culture, improving processes and developing ways of working
• Developing Jira queries, or others via MS Tools, to support issues investigation

About YouThe successful applicant will have:

• Previous lead experience in hypercare, release management or similar, ideally in large, complex government or corporate environments
• Strong project management skills to support release prioritization work
• Ability to manage multi-disciplinary teams that may contain people with conflicting opinions and view points
• Ability to analyse data across different data streams to deliver reports
• Strong Stakeholder management and negotiation skills
• Strong written communication skills
• Previous experience using Jira and confluence

Please note that our client is a federal government department and they can only consider applicants who are Australian Citizens.

Apply

Please submit your resume ASAP. For more information, please call Jarrodd on 0438 661 *** or email ***************@talentinternational.com.