Assistant Director, Ict Operations

• Executive Level 1
• Canberra ACT,Penrith NSW,Darwin NT,Brisbane QLD,Adelaide SA,Hobart TAS,Melbourne, VIC,Perth WA,Parramatta NSW
• Ongoing

Reporting to the Director, ICT Operations, you will contribute to strategic and future planning for the Commission’s IT environment through the ongoing development of the NDIS Commission’s technology roadmap.
Responsibilities of the role will include but are not be limited to:

• operational management of the Commission’s outsourced services provider, ensuring an ongoing positive relationship;
• stakeholder and relationship management and development with senior executive staff;
• management and oversight of the internal ICT Support Desk services and team;
• ensuring the Support Desk team have performance agreements in place and actively monitor performance;